Field Service Engineer, Laboratory Diagnostic Systems

ZipRecruiter; Edgware; On-site; GBP 50,000; Full time

Job summary

A leading company in the medical and laboratory equipment sector is seeking a Field Service Engineer to service and repair sophisticated diagnostic systems. The role involves troubleshooting at customer sites and requires a background in electronics. Full training is provided, and diverse candidates are encouraged to apply.

Benefits

Company Car

10% Bonus

Healthcare

Pension

Full Product Training

Qualifications

• Experience as a field service engineer or technical support engineer.
• Experience with high-value capital equipment.
• Experience with diagnostic systems and medical devices.

Responsibilities

• Servicing and repairing medical and laboratory diagnostic systems.
• Visiting customer sites to troubleshoot and resolve issues.
• Liaising with laboratory managers and technicians.

Skills

Customer Focus

Technical Support

Troubleshooting

Education

Qualification in Electronics

Job description

Job Description

Position: Field Service Engineer, Laboratory Diagnostic Systems

Salary: £50,000

Benefits: Company Car, 10% Bonus, Healthcare, Pension, Full Product Training

The Role

Following expansion, we are seeking a technically motivated and customer-focused Field Service Engineer responsible for:

1. Servicing and repairing a wide range of sophisticated medical and laboratory diagnostics systems used within pathology departments, NHS laboratories, and clinical chemistry environments.
2. Visiting customer sites to troubleshoot and resolve issues, providing valuable solutions.
3. Liaising with external contacts, including laboratory managers and technicians from NHS and private scientific organizations.

Your Background

To succeed, you must demonstrate:

• A competent background as a field service engineer or technical support engineer with extensive experience working on high-value capital equipment.
• A qualification in electronics.
• Experience working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing, or other high-value electronic/electro-mechanical capital equipment.

Full product training will be provided, and applications from candidates with diverse backgrounds in field service and customer support are encouraged.

The Company

Our client is part of one of the largest medical and laboratory equipment suppliers worldwide. They supply a wide range of innovative diagnostic laboratory systems to the healthcare sector and are known for their 'best in class' solutions. Supported by a multi-billion-dollar technology group, they prioritize research and development, ensuring they remain a market leader. Their core values include product innovation, excellent customer service, and a dedicated team.

This vacancy is advertised by TRS Consulting, an employment agency and/or employment business.