Field Service Engineer, Laboratory Diagnostic Systems

ZipRecruiter; Croydon; On-site; GBP 50,000 - 58,000; Full time

Job summary

A leading company in the medical and laboratory equipment sector is seeking a driven Field Service Engineer to support diagnostic systems in NHS laboratories. The role offers a competitive salary and a range of benefits, including full product training. Candidates from diverse technical backgrounds are encouraged to apply.

Benefits

Company Car

10% Bonus

Healthcare

Pension

Full Product Training

Qualifications

• Extensive experience with high-value capital equipment.
• Background in diagnostic systems or medical devices.
• Experience with laboratory or scientific equipment is desirable.

Responsibilities

• Provide service and repair on medical and laboratory diagnostic systems.
• Visit customer sites for troubleshooting.
• Liaise with laboratory managers and technicians.

Skills

Technical support

Troubleshooting

Customer service

Education

Qualification in electronics

Job description

Job Description

Field Service Engineer, Laboratory Diagnostic Systems

Basic Salary: £50,000

Benefits: Company Car, 10% Bonus, Healthcare, Pension, Full Product Training

The Role

Following expansion, they seek to recruit a technically motivated and customer-focused Field Service Engineer responsible for:

1. Providing service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems used within pathology departments, NHS laboratories, and clinical chemistry environments.
2. Visiting customer sites and offering troubleshooting solutions.
3. Liaising with external contacts, including laboratory managers and technicians from NHS and private scientific organizations.

Your Background

To succeed in this role, you must demonstrate:

• A competent background as a field service or technical support engineer with extensive experience working on high-value capital equipment and a qualification in electronics.
• Experience working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing, or high-value electronic/electromechanical capital equipment is desirable.
• Full product training will be provided, so applications from diverse technical backgrounds are encouraged.

The Company

My client is part of one of the largest medical and laboratory equipment suppliers globally. They supply a wide range of innovative diagnostic laboratory systems to the healthcare sector and are known for their 'best in class' solutions. Supported by a multi-'blue-chip' technology group, they invest heavily in research and development to maintain industry leadership. Their core values include product innovation, excellent customer service, and a dedicated team.

This vacancy is being advertised by TRS Consulting, an employment agency and/or employment business.