Field Service Engineer. Job in Luton Education & Training Jobs

Streamline Search; England; On-site; GBP 35,000 - 38,000; Full time

Job summary

A leading provider of machinery solutions in the UK is seeking a skilled Field Service Engineer. This role involves installing, maintaining, and repairing advanced machinery at client sites. The successful candidate will leverage their technical expertise to diagnose problems, provide excellent customer support, and participate in technical training sessions. Ideal candidates will have at least 5 years in a technical service role, relevant engineering qualifications, and the ability to manage their schedule effectively.

Benefits

Salary 35,000 - 38,000

23 days holiday + bank holidays

Company van provided

Pension scheme

Cycle-to-work scheme

Sick pay

Support for further education

Qualifications

• Minimum 5 years in a technical service role working with capital equipment.
• Proficient in reading schematics and diagnosing faults.
• Full, clean UK driving licence with trailer towing capability.

Responsibilities

• Provide remote and on-site support for machinery.
• Diagnose and resolve technical issues quickly.
• Conduct technical training sessions for customers and team members.

Skills

Technical troubleshooting

Communication skills

Diagnostic skills

Customer service

Education

Technical qualifications in electrical, mechanical, or mechatronic engineering

Job description

Field Service Engineer Required!

Our client is a leading provider of advanced print finishing and packaging equipment; they supply high-performance machinery to various industries.

On behalf of our client, we are recruiting a technically skilled Service Engineer to join their team. The successful candidate will be responsible for installing, maintaining, and repairing our industry-leading machinery at client sites nationwide and occasionally overseas.

Package:

• Salary 35,000 - 38,000 (DOE)
• 23 days holiday + bank holidays
• Company van provided
• Company pension scheme, cycle-to-work scheme, sick pay, and support for relevant training and further education.
• Overtime available, overnight allowance

Field Service Engineer - Responsibilities:

• Provide remote and on-site support for machinery, including installation, delivery, preventive maintenance, and repairs.
• Deliver a first-class service experience by using diagnostic skills to identify and resolve technical issues quickly, ensuring minimal downtime.
• Diagnose and solve technical problems, including electrical and mechanical issues as well as software faults, often remotely.
• Conduct technical training sessions for customers, partners, and team members.
• Manage the stock in your vehicle to optimise first-time fix rates and minimise losses.
• Build strong relationships with overseas manufacturers and suppliers to ensure effective communication and execution of technical solutions.
• Support sales initiatives by participating in machine demonstrations, trade shows, and events, contributing to customer loyalty and satisfaction.

Field Service Engineer - Requirements:

• Minimum 5 years in a technical service role working with capital equipment
• Relevant technical qualifications in electrical, mechanical, or mechatronic engineering.
• Proficient in reading schematics, diagnosing faults, and performing hands-on repairs.
• Comfortable working independently and managing your own schedule.
• Able to build rapport with clients and communicate effectively at all levels.
• Full, clean UK driving licence with trailer towing capability
• Willingness to travel across the UK and occasionally overseas

Streamline Search is acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.