Field Service Engineer Job Details | Sulzer

卵決敲; Falkirk; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join Sulzer Falkirk as a Field Service Engineer, a pivotal role in our High Voltage Service Centre. You'll engage directly with clients, tackle mechanical challenges, and ensure quality service delivery. We're looking for someone with technical expertise, customer service skills, and the ability to handle diverse tasks in a dynamic engineering environment.

Benefits

33 days of annual leave

Paid overtime

Company van provided

Defined contribution pension scheme

Employee Assistance Programme

Exclusive discounts on shopping

Qualifications

• Experience with high and low voltage motors and generators.
• Desirable skills include laser alignment and electrical winding.
• Flexibility to adapt to project changes is crucial.

Responsibilities

• Conduct fault-finding on rotating machinery.
• Manage customer interactions on-site professionally.
• Execute machinery installations, inspections, and overhauls.

Skills

Problem Solving

Customer Service

Attention to Detail

Organisational Skills

Relationship Building

Education

Electrical / Mechanical Engineering Qualification

Recognised Apprenticeship

Tools

Laser Alignment Equipment

Vibration Analysis

Job description

Field Service Engineer-Full Time-Falkirk,United Kingdom

At Sulzer Falkirk, we’re on the lookout for a dynamic Field Service Engineer to be a vital part of our dedicated Services team. As the go-to person for our valued customers on-site, you'll skillfully manage customer interactions with a touch of professionalism and expertise, tackling a diverse range of rotating equipment challenges.

Our Falkirk Service Centre is the UK’s High Voltage Service Centre of Excellence, is at the forefront of cutting-edge maintenance solutions for rotating machinery. Serving diverse sectors such as Wind/Hydro Power, Renewable Energy, Oil & Gas, and Water, we are committed to reducing repair times and boosting productivity to ensure our customers experience minimal downtime.

Your main tasks and responsibilities:

• Serve as the primary point of contact for our valued customers at their sites or locations, managing all customer interactions with professionalism and expertise.
• Conduct fault-finding activities on a diverse range of rotating machinery, showcasing your technical prowess and problem-solving skills. Disassembly, mechanical QA checks, electrical testing, overhaul, repair, assembly, service, and maintenance of all types of high and low voltage AC motors and generators (Predominantly HV Machines)
• Installation, removal, and replacement of HV motors, generators and white metal bearings.
• Execute the dismantling, inspection, and rebuilding of machinery in adherence to pre-established Undertake equipment removal, installations, and commissioning activities, contributing to seamless project execution.
• work scopes.
• Uphold the highest standards of on-site work quality, guaranteeing excellence in every aspect of our service delivery.
• Conduct alignment checks using either DTIs or Laser alignment equipment.

To succeed in this role, you will need:

• A recognised apprenticeship or possession of an Electrical / Mechanical engineering qualification.
• Previous demonstrable experience of overhaul and repair of all types of electric motors and generators including (LV & HV). Along with other rotating equipment such as pumps and gearboxes
• Laser alignment, baker testing, electrical winding, vibration analysis and on-site balancing skills are desirable, however not essential
• Flexibility and adaptability to navigate changes in project requirements.
• Excellent attention to detail and organisational skills, ensuring precision in every task.
• Strong relationship-building and customer service skills, establishing trust and confidence with our clients.
• Ability to work independently or collaboratively as part of a team, fostering a positive and productive work environment.

What we offer you :

• Annual Leave:Enjoy 33 days of holiday with service days
• Paid Overtime:Fair compensation for your extra effort.
• Company Van:Benefit from a provided vehicle for enhanced mobility and convenience in work-related activities
• Pension:Benefit from a defined contribution pension scheme.
• Employee Assistance Programme:Prioritise well-being with confidential support and guidance.
• Exclusive Discounts: Access a wide range of discounts on Everyday Shopping, Entertainment, and Lifestyle. Eligible employees can apply for a Costco membership for extra exclusive offers.

Join Sulzer Falkirk, a leading Service Centre of Excellence for High Voltage in the UK, where significant investments have transformed our capabilities. Immerse yourself in a vibrant and stimulating work environment that fosters creativity and collaboration. At Sulzer Falkirk, we provide you with opportunities to enhance your skills, advance your career, and play a vital role in building a sustainable future. Join our team today and become a key contributor to shaping the future of engineering!

No visa or work permit support can be provided for this role.

Have a question about the role? Reach out toDaniel Faulknerat [e-mail]. We are looking forward to hearing from you!

Sulzer is an equal opportunity employer, committed to the strength of a diverse workforce.