Field Service Engineer – Industrial Refrigeration

gea

Ross-on-Wye

On-site

GBP 35,000 - 55,000

Full time

3 days ago

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Job summary

GEA Group Ltd is seeking a field-based Service Engineer to service heavy commercial refrigeration and heating systems across Somerset, Wiltshire and Gloucestershire. You will work closely with the Service Manager, troubleshooting faults, performing preventive maintenance and supporting apprentices on site.

The role requires a mechanical or electrical engineering background, City & Guilds 2079, and a strong customer-facing approach.

Qualifications

Mechanical or electrical engineering background required.
City & Guilds 2079 essential; 2078 preferred.
Experience servicing and maintaining heavy refrigeration equipment.
Must have the legal right to work in the UK; sponsorship is not available.

Responsibilities

Service and maintain heavy commercial refrigeration equipment and plant, including chilled water systems.
Work on a small amount of air-conditioning equipment.
Maintain a strong customer-focused approach throughout all processes, ensuring customer expectations are met.
Primarily maintenance-based, while responding to reactive service calls when required.
Support the Service Manager in resolving technical issues and reducing repetitive service calls.
Promote system improvements and modifications to customers to enhance operational performance.
Provide technical support to apprentices and customers.
Ensure full compliance with Health, Safety & Quality regulations and policies.
Attend site visits to troubleshoot, rectify faults, and educate customers where necessary.
Conduct site audits.
No supermarket work.