Overview
MS619 - Field Service Engineer (Garage Equipment)
Location: South Manchester
Salary: £28,000 - £35,000 per annum basic DOE
Responsibilities
- Carry out diagnostic, repair and installation on a wide range of garage equipment products including vehicle lifts, wheel & tyre equipment, brake testers, gas analysers and smoke testers.
- Complete and submit accurate paperwork as required, complying with the quality system, compliance and adherence to Health and Safety regulations within the workplace.
- Ensure control of van stock to meet first-time fix targets and customer satisfaction.
- Develop skills to ensure all work is completed to a high standard.
- Be prepared for occasional overnight stays from home and for overtime when required.
Qualifications
- Good level of education, ideally with relevant trade qualifications in a related discipline.
- Experience in a field service environment with mechanical, hydraulic, pneumatic and electrical equipment, preferably garage equipment.
- Able to understand and follow procedures and work instructions, working to specified standards.
- Proven ability to deliver excellent quality of service to customers.
- Flexible and willing to work overtime and Saturdays as requested.
- Self-motivated and customer-focused; confident and able to work under own initiative.
- Excellent communication skills – dealing with colleagues and customers at all levels.
- Knowledge of the region’s geography and road network would be a distinct advantage.
- Full clean UK driving licence is essential.
Benefits
- Uncapped daily overtime
- Competitive salary
- Company vehicle
- Branded workwear/PPE
- PDA and tablet
- Medical cash plan
- Enhanced sick pay
- Training and development
- Health & wellbeing programme
- Personal use of company van
- Death in service
- Progression opportunities, pension scheme, cycle to work, and other benefits
- 25 days holiday plus statutory holidays (increases with service)
- Mental health first aiders support