Field Service Engineer – Full Time | Competitive

Power Electrics; Bristol; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

EOT Bonus Scheme

Training and career progression

Private medical scheme

Life assurance scheme

23 days holiday plus bank holidays

Cycle to Work Scheme

Employee Referral Scheme

Job summary

Power Electrics is looking for a Field Service Engineer to support the Rental Service Department in Bristol. You will handle service and maintenance for our rental fleet and customer equipment, ensuring high customer satisfaction through strong service skills.

The role includes trouble-shooting, electrical and mechanical component replacement, and site surveys. A relevant engineering qualification and a full driving license are necessary, along with strong teamwork and fault-finding abilities.

We offer benefits like a bonus scheme, medical coverage, and career progression opportunities.

Qualifications

• Relevant qualification in Mechanical/Electrical Engineering/Diesel Fitting.
• Experience in Field Service environment preferred.
• Holder of CSCS/ECS Card preferred.

Responsibilities

• Carry out planned service and maintenance work on generators.
• Resolve engine electrical and mechanical problems.
• Provide call-out cover for generator breakdowns.

Skills

Mechanical/Electrical Engineering

Customer service skills

Driving Licence

Teamwork

Fault finding

Apprenticeship in Mechanical/Electrical Engineering

Education

City & Guilds, BTEC or equivalent

Job description

Our Field Service Engineers support the Rental Service Department in the service and maintenance of our own rental fleet and also customers’ own equipment. Naturally, you will have strong customer service skills, as you will be liaising with both external and internal customers, providing updates and ensuring complete customer satisfaction.

Key Responsibilities

• Carry out planned service and maintenance work on customers’ and rental generators
• Carry out breakdown/fault finding to customer and rental equipment, resolving engine electrical and mechanical problems
• Electrical and mechanical component replacement
• Basic wet and dry engine service
• Carry out site surveys requests as required
• Provide call-out cover for generator breakdowns on a rota system
• Comply with the Company Health & Safety Policy, including carrying out general housekeeping to ensure work areas are tidy. This includes company vehicles.
• Comply with all aspects of the company ISO 9001:2015 quality management standards, ISO 14001: 2015 environmental management standards and occupational health and safety management best practice, proactively contributing to the company’s continuous improvement programme.

Skills & Experience

• A relevant qualification in Mechanical/Electrical Engineering/Diesel Fitting/ Plant i.e. City & Guilds, BTEC or equivalent.
• Previous experience of working in a Field Service environment advantageous
• Full Driving Licence ESSENTIAL
• Good customer awareness with the ability to respond to customers’ requirements effectively & efficiently
• Ability to work on own initiative and as part of a team
• Holder of CSCS/ECS Card preferred
• To have served/completed an approved apprenticeship in Mechanical/Electrical Engineering OR proven experience servicing and repairing generator sets, predominantly FG Wilson, Cummins ESSENTIAL

What we offer

• EOT Bonus Scheme – benefit from the company’s success by receiving a share of its profits.
• Training, upskilling, and career progression
• Holiday Buy & Sell Scheme
• Company pension scheme
• Private medical scheme – Power Electrics policy is that nobody should pay more than £100 excess
• Life assurance scheme with access to healthcare support and counselling services
• 23 days holiday (plus bank holidays) – increasing with length of service up to 28 days
• Cycle to Work Scheme – tax-efficient bike purchase program
• Employee Referral Scheme – earn rewards for referring qualified candidates

Overtime Rates

Days

Time

Rate

Monday to Friday 12am to 4am Double Time

Monday to Friday 8am to 5pm Standard Time

Monday to Friday 5pm to Midnight Time and Half

Saturdays 12am to 4am Double Time

Saturdays 4am to Midnight Time and Half

Sundays & Bank Holidays All hours Double Time

Our philosophy

At Power Electrics, we welcome a variety of cultures, experiences, and backgrounds. We ensure that all management decisions made regarding employment are done with fairness and without regard to race, colour, religion, sex, age, disability, or sexual orientation. We are solely committed to adhering to the principles of equal and inclusive employment.

Due to the nature of our work, DBS checks are required, and any offer is dependent on satisfactory references being obtained.

All applicants must be eligible to work in the U.K.