Field Service Engineer (f/m/x) - UK

IONITY; United Kingdom; Remote; GBP 30,000 - 60,000; Full time

Job summary

Join a pioneering team in the E-Mobility industry as a Field Service Engineer, where you will provide essential technical support for High Power Charging Stations. This role offers the unique opportunity to travel across the UK, performing maintenance and troubleshooting to ensure optimal performance of cutting-edge charging technology. You'll be part of a diverse and multicultural environment, working with a team that values flexibility and work-life balance. Embrace the chance to kickstart your career in a rapidly evolving industry and make a meaningful impact on the future of electric mobility.

Benefits

Competitive Salary & Benefits

Flexible working hours

Remote work possibilities

Work-Life Balance

Valuable Industry Experience

Diverse & Multicultural Environment

Qualifications

• Professional certified electrician with a technical degree.
• 2-3 years experience as a Field Service Technician.

Responsibilities

• Provide technical support to minimize system downtime.
• Perform maintenance, troubleshooting, and repair at HPC stations.

Skills

Technical support

Root cause analysis

Debugging systems

Communication skills

Self-directed work

Organizational skills

Mechanical and electrical schematics

Education

Technical degree in Electrical Engineering or Mechatronics

Professional certification as an electrician

Tools

MS Office

Job description

Your mission

The IONITY Operations team is looking to hire a Field Service Engineer, to provide diagnostic and technical support during the servicing of our High Power Charging Stations. This person will be travelling to our HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues at our HPC Stations that are already existing; knowledge of, and comfort with these types of facilities is a must. Location: home office base UK

Responsibilities:

• Provide technical support in order to minimize system downtime
• Onsite root cause analysis, service, repair and maintenance actions
• Ordering and handling of spare parts for our HPC stations
• Debug systems and perform remote diagnostics on field failures by reviewing data logged
• Support in developing processes, documentation and diagnostic knowledge for standard service actions
• Recognize trends and patterns in field failures and feedback to the central team to drive improvements.
• Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place.

Your profile

• Professional certified electrician, additional certificates in the area of Environmental, Health and Safety are welcome.
• Switching permit for medium voltage devices / transformers.
• Approx. 2-3 years of professional experience as a Field service technician, ideally with similar technical equipment.
• The work will require travel, sometimes on short notice, and may require extended trips; a get-it-done mentality for all of the situations is expected.
• Availability for off-hours calls and work.
• Technical degree in EE, Mechatronics or the equivalent.
• Strong ability to work and communicate effectively with external service providers.
• Excellent written and oral communications skills in English. Additional European languages a plus.
• Strong ability to be self-directed and work independently, with strong organization and documentation skills.
• Exceptional capacity for managing simultaneous activities and challenges.
• Skilled with common workplace and database software (MS Office)
• Ability to read and interpret mechanical drawings and electrical schematics.

Why us?

• Competitive Salary & Benefits: Receive an attractive compensation package, flexible working hours, and remote work possibilities.
• Flexible Work-Life Balance: Enjoy the freedom of trust-based working hours, along with flexible and remote work options to harmonize your career with personal life.
• Valuable Industry Experience: Kickstart your career in the E-Mobility industry and be part of the pioneering efforts in high-power charging technology across Europe.
• Diverse & Multicultural Environment: Join a vibrant workplace with colleagues from over 40 nationalities, celebrating diversity every day.

IONITY is a joint venture of the car manufacturers BMW Group, Ford Motor Company, Hyundai Motor Group, Mercedes Benz AG and Volkswagen Group with Audi and Porsche, along with BlackRock's Climate Infrastructure Platform as a financial investor.

If you’re fascinated by electric mobility, and you want to be part of an international team, just apply now – we’re glad to receive your application!