Field Service Engineer - Explosion Protection - Scotland

JR United Kingdom; Broughton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company is seeking an experienced Field Service Engineer for explosion protection systems based in Broughton. The role involves conducting maintenance, technical support, and building customer relationships in a variety of environments. Applicants must have strong technical skills, effective communication abilities, and a willingness to travel frequently.

Qualifications

• Ability to read technical drawings and schematics.
• Multi-skilled background in electrical, mechanical, controls & instrumentation.
• Willingness to travel frequently and work independently.

Responsibilities

• Conduct preventative and reactive maintenance on explosion suppression systems.
• Provide remote and on-site technical support to customers.
• Maintain accurate records of service visits and customer interactions.

Skills

Technical aptitude

Effective communication

Troubleshooting

Customer relationship building

Education

Level 6 Higher Certificate

Qualification in a suitable engineering discipline

Tools

Windows

Excel

Word

Job description

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Field Service Engineer - Explosion Protection - Scotland, Broughton

Client:

Fike Corporation

Location:

Broughton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

5

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Fike Corporation, a rapidly growing international manufacturer of pressure relief, explosion protection, fire suppression, and detection equipment, has an opportunity for a Field Service Engineer position. Fike is a privately held business located in Blue Springs, MO, with over 400 employees locally and over 1,200 employees worldwide.

Job Summary

We are currently recruiting for an experienced Electrical Field Service Engineer to conduct preventative and reactive maintenance on Fike explosion suppression and isolation systems at customer locations as required. This is a home-based role, ideally located in Edinburgh, primarily covering Scotland, the UK, and mainland Europe.

Primary Responsibilities

• This is a home-based role but involves working on varied industrial sites across Scotland, the UK, and EU countries.
• Perform routine maintenance, inspections, and repairs on installed systems to ensure optimal functionality and reliability. Diagnose technical issues, identify root causes, and implement effective solutions.
• Provide remote and on-site technical support to customers, addressing inquiries, troubleshooting problems, and offering timely solutions. Collaborate with internal teams to resolve complex technical issues.
• Build and maintain strong relationships with customers by delivering exceptional service and acting as a reliable service engineer.
• Maintain accurate and comprehensive records of service visits, technical issues, resolutions, and customer interactions.
• Travel to customer sites as required, often on short notice, to perform maintenance and repairs. Flexibility in travel schedule is essential.
• Adhere to Fike SHEQ & regulatory regimes.

Job Qualifications

• Personable character, able to integrate with a small dynamic, professional team.
• Ability to run own diary and manage a customer base, including travel and accommodation arrangements.
• Willingness to travel frequently and work independently in various customer environments.
• Proficiency in reading technical drawings, schematics, and manuals.
• Strong technical aptitude with the ability to understand and troubleshoot complex technical systems.
• Ability to work emergency cover at short notice and be on an emergency call rota.
• Calm, diplomatic personality; sometimes there is pressure to get equipment working quickly.
• Effective communication skills, both written and verbal, with the ability to explain technical concepts to non-technical stakeholders.
• Assist in other pan-European regions as required.
• Level 6 Higher Certificate (or equivalent)
• Qualification in a suitable engineering discipline.
• Proficient in using Windows, Gmail, Word, Excel.
• Multi-skilled background – electrical, mechanical, controls & instrumentation.

Fike is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.