Field Service Engineer - East Midlands (2 roles)

Crown Lift Trucks UK; Coventry; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to join their dynamic team in the East Midlands. In this role, you will be responsible for servicing and repairing electric lift trucks at customer sites, ensuring safety and functionality. The ideal candidate will possess strong mechanical, electrical, or hydraulic knowledge, along with excellent communication and organizational skills. With a commitment to quality and teamwork, you will thrive in a supportive environment that promotes personal and professional development. This opportunity offers a competitive salary, company vehicle, and additional perks to enhance your work-life balance.

Benefits

Company vehicle

Fuel card

25 days holiday plus bank holidays

Company pension plan

Door-to-door payment

Discount scheme with major UK brands

Employee assistance programme

Qualifications

• Knowledge of mechanical, electrical, or hydraulic systems required.
• Must have a full UK driving licence and be able to work independently.

Responsibilities

• Carry out service and repairs on customer sites safely and professionally.
• Monitor van stock levels and manage equipment for maintenance tasks.

Skills

Mechanical engineering

Electrical engineering

Hydraulics

Fault finding and repair

Communication skills

Organizational skills

Attention to detail

Negotiation skills

Education

GCSE grade C or equivalent in English and Maths

Engineering qualification

Tools

Health & Safety practices

Job description

Join to apply for the Field Service Engineer - East Midlands (2 roles) role at Crown Lift Trucks UK

About Crown Lift Trucks Ltd

Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering, and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient, and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.

Our Brand Promise

“Crown designs, manufactures, distributes, services, and supports material handling products that provide customers with superior value.”

Quality and performance are the foundation of Crown’s success. Our company culture emphasizes teamwork and quality in every forklift truck we produce. Crown’s headquarters, manufacturing facilities, and network of branches offer diverse and challenging careers across various professional and vocational roles.

Job Description

1. Carry out service and repairs on customer sites safely, professionally, and cost-effectively, maintaining documentation per Health and Safety and Quality procedures.
2. Work according to a planned schedule of service and maintenance jobs at client premises.
3. Monitor van stock levels for daily maintenance needs.
4. Conduct inspections and monitor safety of repaired and maintained trucks.
5. Accurately complete job sheets, timesheets, and parts paperwork within required timescales.
6. Manage equipment and tooling, ensuring safety and functionality.
7. Work within strict schedules and deadlines.

Candidate Requirements

Knowledge of at least one of the following areas is required, with willingness to undertake additional training:

• Mechanical engineering
• Electrical engineering
• Hydraulics

Must be able to work independently and as part of a team, with good communication skills, high standards, and ability to meet deadlines.

Person Specification

Essential Skills

• Full UK Driving Licence
• Proficient in fault finding and repair
• GCSE grade C or equivalent in English and Maths
• Experience with Health & Safety in workshop practices
• Commitment to personal and professional development
• Organizational skills, resourcefulness, and solution-oriented mindset
• Attention to detail and accuracy
• Ability to multi-task and prioritize
• Independent and team working skills
• Clear oral and written communication
• Negotiation and consultation skills
• Flexibility and resilience under pressure
• Positive attitude and motivation

Desirable Skills

• Experience in forklift truck service environment (not essential)
• Engineering qualification

Vacancy Details

Hours of Work: Monday to Friday, 08:00-16:30 with 30 mins lunch

Company Vehicle: Van and fuel card provided, private use allowed (tax regulations apply)

Holidays: 25 days plus bank holidays

Pension: Company pension plan

Additional Benefits

• Door-to-door payment
• Discount scheme with major UK brands
• Employee assistance programme

Contact Details

Apply via our website or contact:

Katy Burrows
Rutherford Road
Basingstoke RG24 8PD
www.crown.com
Email: [e-mail]
Phone: [phone]