Field Service Engineer - Crawley

Hollybank Trustees Ltd; Crawley; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Company vehicle with private use

Company contributory pension

3x life assurance

Flexible benefits platform (healthcare

gym membership and high-streetDiscount

Employee Assistance Programme

Fully funded training and development

Career progression across Handicare/Sa

Job summary

Hollybank Trustees Ltd. is seeking a Field Service Engineer to cover the South East of London and Kent/Sussex, with Crawley as the base. You will install, service and repair stairlifts in customers’ homes and manage your own workload while delivering a professional customer experience.

Experience in hands-on roles involving tools is beneficial. A full, clean UK driving licence is required, and there is an on‑call rota with additional payments for call-outs. Training is provided.

Qualifications

• Experience in a hands-on, practical role with tools and working in customers’ environments.
• Drive to do a great job and maximise earnings.
• Ability to manage own time, plan your day and work independently.
• Customer-focused approach with good communication and professional manner.

Responsibilities

• Install, service and repair stairlifts in customers’ homes.
• Own and plan your workload and days.
• Participate in a 1-in-4 on-call rota with payments for call-outs.

Skills

Hands-on

Customer-focused

Time management

Strong work ethic

Communication skills

Independent worker

Team player

Flexible attitude

On-call readiness

Driving licence

Job description

We’re recruiting aField Service Engineerto join our team, coveringthe South East of London and Kent/ Sussex and East Sussex - Crawley being the ideal location to be based.

You don’t need to come from a traditional engineering background to succeed here. This role is ideal if you’ve worked in ahands‑on, practical environmentand are comfortable using tools, fault‑finding and working independently. Experience involvingelectrical work, joinery, mechanical tasks or installation‑based rolesis beneficial andfull training is provided.

You’ll spend your day installing, servicing and repairing our stairlifts in customers’ homes. Just as important as technical ability is yourdrive to do a great job, manage your own workload and deliver a positive, professional customer experience.

This is a role for someone who enjoysowning their day, planning your time effectively and pushing yourself to succeed. Afull, clean driving licenceis required as you’ll be travelling within your region, and you’ll take part in a1‑in‑4 on‑call rota, with additional payments for call‑outs.

Schedule

• Monday to Thursday:8:00am – 4:30pm
• Friday:8:00am – 3:30pm
• Weekend availability
• 1 in 4 on‑call rotafor evenings and weekends (paid if called out)

To be successful in this role, you’ll need:

• Experience in ahands‑on, practical role, comfortable using tools and working in customers’ environments
• Exposure toelectrical work, joinery, mechanical tasks or installation‑based work(advantageous but not essential — full training provided)
• Astrong work ethic and drive to succeed, with the motivation to maximise performance and earnings
• The ability tomanage your own time effectively, plan your day and work independently
• Acustomer‑focused approach, with good communication skills and a professional manner
• Confidence working alone while also being part of a wider team
• Aflexible attitude, including willingness to work overtime and take part in an on‑call rota
• Full, clean UK driving licence
• Good local or regional geographic awareness

What’s in it for you

This role offersstrong earning potential for people willing to put the effort in.

With overtime and performance, avery realistic OTE of £45,000is achievable, andtop performers regularly earn £50,000+. You decide how far you want to push your earnings.

Your package includes:

• Consistent overtime opportunitiesto significantly increase earnings
• Company vehicle with private use
• Company contributory pensionand3x life assurance
• Flexible benefits platform, including healthcare, gym membership and high‑street discounts
• Employee Assistance Programmefor you and your family
• Fully funded training and continuous development
• Career progression opportunitiesacross Handicare and the widerSavaria Group

We welcome applications from people of all backgrounds and are committed to an inclusive and accessible recruitment process. If you need any adjustments to support you through the application process, please let us know.

Unfortunately, we’re unable to offer UK work sponsorship at this time, so applicants must already have the right to work in the UK.