Field Service Engineer (Commercial Laundry)

Wolf Laundry Ltd; Norwich; À distance; GBP 32 000 - 42 000; Plein temps

Résumé du poste

Wolf Laundry Ltd is hiring a Commercial Laundry Field Service Engineer for remote UK work. You will travel to customer sites to maintain, service and repair commercial laundry and warewashing equipment, ensuring safe, efficient operation.

You will diagnose faults, perform preventive maintenance, and complete service reports while advising customers on optimal equipment use. Ideal candidates have strong mechanical/electrical aptitude, enjoy independent field work, and uphold health and safety

Qualifications

• Strong mechanical and electrical aptitude for servicing equipment.
• Ability to diagnose faults using tools, test equipment and documentation.
• Capable of independent field work and scheduling.
• Knowledge of health, safety and compliance standards.
• Valid driver’s license and willingness to travel regularly.
• Gas Safe qualification preferred (domestic or commercial).
• Experience with commercial laundry or warewashing equipment is advantageous.
• Proficient with mobile devices and service software to log jobs and update records.
• Reliable, customer-focused mindset and willingness to learn.

Responsabilités

• Maintain, service and repair commercial laundry and warewashing equipment at customer sites.
• Diagnose mechanical and electrical faults and perform preventive maintenance.
• Complete accurate service reports and advise customers on best practices.
• Coordinate with the service team for parts, scheduling and lead times.
• Follow health and safety standards and represent Wolf Laundry professionally.

Connaissances

Mechanical aptitude

Electrical aptitude

Fault diagnosis

Independent field work

Health & safety compliance

Driving license

Gas Safe qualification (preferred)

Mobile devices & service software

Customer-focused

Willing to travel

Formation

Description du poste

Company Description

Wolf Laundry is a nationwide provider of commercial laundry and warewashing equipment, recognised as a trusted expert in the industry. With over 20 years of experience, the company focuses on understanding customer needs and delivering reliable, high-quality service. Wolf Laundry supplies, supports, and maintains equipment such as washing machines, tumble dryers, rotary irons, and finishing systems for businesses of all sizes. From compact under-counter machines to full laundry solutions with ozone disinfection and roller ironers, the company offers tailored solutions to meet diverse commercial requirements. Team members join an organisation committed to specialist knowledge, strong customer care, and long-term partnerships.

Role Description

This is a full-time remote role for a Commercial Laundry Field Service Engineer. The engineer will travel to customer sites to maintain, service and repair commercial laundry and warewashing equipment, ensuring machines operate safely and efficiently. Day-to-day tasks include diagnosing mechanical and electrical faults, performing preventive maintenance, completing service reports, and advising customers on optimal equipment use and care. The role involves coordinating with the service team for parts and scheduling, following health and safety standards, and representing Wolf Laundry professionally at all times.

Qualifications

• Strong mechanical and electrical aptitude, with experience servicing domestic appliances or commercial laundry equipment.
• Ability to diagnose and repair faults using tools, test equipment, and technical documentation.
• Comfort working independently in the field, managing schedules, and prioritizing service calls.
• Understanding of health, safety, and compliance standards related to equipment installation and maintenance.
• Valid driver’s license and willingness to travel regularly to customer sites.
• Previous Gas Safe (domestic or commercial) qualification preferred.
• Experience with commercial laundry or warewashing equipment is an advantage but not essential.
• Comfort using mobile devices and service software to log jobs, access manuals, and update records.
• Reliable, customer-focused mindset with a commitment to high-quality service and continuous learning.