Field Service Engineer (Coffee Machines)

Concept Information Technology; London; On-site; GBP 30,000 - 38,000; Full time

Job summary

A leading provider of commercial coffee machines is looking for a Field Service Engineer in London. This role involves installing and maintaining coffee machines, ensuring compliance with safety standards, and providing exceptional customer service. The ideal candidate will be passionate about coffee and have strong technical skills. Competitive salary and numerous benefits, including training opportunities and a company vehicle offered.

Benefits

Company van and tools provided

Extensive training and development opportunities

Overtime available

Company pension scheme

Employee assistance programme

Extra day off for your birthday

Discretionary annual bonus

Qualifications

• Previous experience as a field-based coffee machine engineer.
• Skilled in working with traditional espresso machines and coffee equipment.
• Passion for coffee and full UK driving licence required.

Responsibilities

• Install and commission commercial coffee machines at customer sites.
• Diagnose faults and carry out repairs and preventative maintenance.
• Deliver excellent customer service and technical support.

Skills

Communication

Customer Service

Technical Support

Coffee Technology

Job description

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Location:

London, United Kingdom

Job Category:

EU work permit required:

Yes

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Job Reference:

BBBH76346_1750941587

Job Views:

9

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

Job Title: Field Service Engineer – Commercial Coffee Machines
Location: London & Surrounding Areas
Salary: £30,000 – £38,000 (Depending on Experience)
Job Type: Full-time, Permanent
Schedule: Monday to Friday + 1 in 4 Weekend Rota

About the Role:

TXP is recruiting on behalf of a leading provider of commercial coffee machines, known for delivering high-quality coffee solutions to businesses across hospitality, cafés, bars, and workplaces. As the company continues to grow, we’re looking for a skilled and passionate Field Service Engineer to join their London-based team.

This is a fantastic opportunity for someone with hands-on experience in coffee machine maintenance and repair who is looking to join a supportive, forward-thinking company.

Key Responsibilities:

* Install and commission commercial coffee machines at customer sites
* Diagnose faults and carry out repairs and preventative maintenance
* Perform boiler inspections and ensure compliance with safety standards
* Log service jobs and complete reports using an online system
* Order and fit replacement parts, including warranty processing
* Deliver excellent customer service and technical support
* Work closely with the Service Manager to improve service delivery
* Follow all health and safety procedures

What We’re Looking For:

* Previous experience as a field-based coffee machine engineer
* Skilled in working with traditional espresso machines, bean-to-cup systems, brewers, grinders, and hot water boilers
* Strong communication and customer service skills
* Comfortable using smartphones, tablets, and laptops
* Passion for coffee and coffee technology
* Full UK driving licence
* PSSR training (preferred but not essential)

What’s in It for You:

* Competitive salary based on experience
* Company van and tools provided
* Extensive training and development opportunities
* Overtime available
* Company pension scheme
* Employee assistance programme (mental health, financial support, discounts)
* Extra day off for your birthday (based on length of service)
* Discretionary annual bonus

Apply Now:

If you’re passionate about coffee and have the technical skills we’re looking for, we’d love to hear from you!

Email:
Mobile: [phone]