Field Service Engineer - Central London NL (Hackney)

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Field Service Engineer - Central London NL (Hackney), London

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Client:

Virgin Media O2

Location:

London, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

09ff4216f960

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Salary: £29,000 - £36,200 per year

Location: Must reside in postcodes: E5, E8, E9, EC1, EC2, N5, N7, N8, N1, N16, N19, N4, EC3, EC4

Join our team of Field Service Engineers (internally called Field Technicians) and earn a competitive salary of £29,000 plus £2,500 London Weighting Allowance, plus overtime (average £4,700) and performance-based commission of £2,500.

We seek motivated, customer-focused individuals. No prior experience is necessary; we will train you and provide a mentor. After training, enjoy a 4-day workweek (37.5 hours, Monday - Saturday) with shifts of 7.5 and 10 hours.

Every day offers new challenges and learning opportunities.

• Be an expert in installations, fault fixing, and customer service
• Diagnose errors and technical issues, determine solutions
• Document processes according to company standards
• Collaborate with the technical team and share information

Who we are

Virgin Media O2 is the UK’s fastest broadband network, a leading mobile brand, and a major UK company. We have diverse, high-performing teams committed to offering more choice and value, driven by our customer-centric values. We are proud to be an equal opportunities employer, committed to removing bias and barriers, fostering equity and inclusion, and supporting authentic self-expression throughout your application journey.

The must haves

• A UK Manual driving licence with no more than 8 points

The other qualities we look for

• Comfort working at heights and outdoors in all weather conditions
• Enjoy problem solving and finding suitable solutions for customers
• Ability to build strong customer relationships
• Organized, customer-focused, motivated to help others

What's in it for you

We offer benefits that support your well-being and work-life balance, including:

• Salary of £29,000 plus £2,500 target earnings, plus a company van
• 25 days annual leave, including your birthday
• Up to 10% matching contributions in our pension scheme
• Option to buy or sell up to 5 days of leave
• Wellbeing benefits like the Unmind App, BUPA medical coverage (upgradeable), and critical illness insurance
• Life insurance and healthcare plans
• Support for various family situations, including neonatal leave, maternity/paternity policies, and carers leave

Please note: If you are not a passport holder of the country for this vacancy, you may need a work permit. For more info, check our Blog. Do not provide bank or payment details when applying. All applications should be submitted via the 'Apply now' button. Created on 26/04/2025 by TN UK.