Field Service Engineer - Car Park Technology

DITL Group; York; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading IT company is seeking a Field Service Engineer to handle installation, maintenance, and technical support for car park technology across multiple locations. The ideal candidate will have experience in electronics and customer service, with a strong focus on problem-solving and technical proficiency. This full-time role offers a competitive salary and opportunities for professional growth.

Benefits

Van, tools, and smartphone provided

Training for career development

Qualifications

• Experience in installing, servicing, and repairing equipment.
• Confident troubleshooting of electromechanical systems.
• Strong communication skills with clients.

Responsibilities

• Install, maintain, and repair in-field systems.
• Conduct preventative maintenance and implement modifications.
• Diagnose faults and communicate with clients.

Skills

Troubleshooting

Customer Communication

Technical Support

Installation

Maintenance

Education

Recognised qualification in IT, electronics, or electrical engineering

Job description

Field Service Engineer Car Park Technology

Salary: £28,000 £35,000 (Dependent on Experience)

Hours: 40 hours per week, full-time (overtime may be required but not guaranteed)

Location: Ideally based in the Hull/York area, covering Birmingham to Scotland

Contract Type: Permanent

About Us

Were an established and growing IT company delivering next-generation traffic and car park management solutions, including app-based services and revenue optimisation software. With ambitious expansion plans, were investing in skilled field engineers to ensure our systems are installed, maintained, and repaired to a high standardhelping our customers experience outstanding service from day one.

The Field Service Engineer Role

The Field Service Engineer role is a varied, hands-on field position ideal for someone who thrives on solving problems, and is comfortable working independently. Youll handle everything from installation and commissioning to on-site repairs and technical supportoften working at height and across multiple locations.

Well provide you with a van, tools, equipment, smartphone, and laptopplus all the training you need to succeed and grow with us.

Field Service Engineer Key Responsibilities

• Install, maintain, and repair our in-field systems, both hardware and software
• Conduct preventative maintenance and implement field modifications
• Diagnose faults and troubleshoot technical issues both remotely and onsite
• Maintain accurate service records and complete all admin promptly
• Communicate clearly and professionally with clients to ensure a smooth service experience
• Escalate service issues when required and collaborate with internal support teams
• Support business growth by identifying opportunities for new contracts or system upgrades
• Adhere to all regulatory and safety standards, including working safely at height
  
  

What Were Looking For

• Recognised qualification in IT, electronics, or electrical engineering
• Field experience installing, servicing, and repairing equipment (e.g. parking systems, self-service tech, gaming or vending machines)
• Confident troubleshooting electromechanical and electronic systems
• Skilled in basic network/device configuration and computer setups
• Strong customer communication skills with a professional approach
• Full UK driving licence with a clean driving record
• Experience in the parking industry is a bonusbut not essential
  
  

Field Service Engineer Working Conditions

• Outdoor and indoor work across car parks, client sites, and workshops
• Occasional overnight travel and extended periods using laptops/devices
• Regular work at height using ladders or towers
  
  

If you think youre suitable for the Field Service Engineer role or have any questions, apply today and I will be in touch with you to discuss sending your application. Keep an eye out for my calls or messages, I will need a quick chat before sending your application.

Dom Utilise Recruitment .co .uk

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