Field Service Engineer Birmingham Area

Dennis Eagle UK; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

25 days holiday plus Bank Holidays

Enhanced Pension Scheme

Employee Assistance Programme

Health Shield Medical Cash Plan

GP Anytime

Training and Development

Cycle to Work Scheme

Care Concierge

Occupational Health Support

My Benefits Platform

Job summary

A leading company in motor vehicle manufacturing seeks a Field Service Engineer in Birmingham to provide top-notch maintenance, diagnostics, and technical support for specialist equipment. This full-time role requires experience in heavy plant or waste management equipment, with a strong focus on customer service and safety standards. Benefits include extensive holidays, a robust pension scheme, and ongoing training opportunities.

Qualifications

• 5+ years’ experience in heavy plant or waste management equipment.
• Strong diagnostics skills and ability to read schematics.
• Full UK driving licence and willingness to travel.

Responsibilities

• Service and repair specialist equipment at customer sites.
• Perform LOLER inspections and operator training.
• Deliver outstanding customer service and technical support.

Skills

Diagnostic skills

Customer service skills

Communication

Education

NVQ Level 3 or equivalent in engineering

Job description

2 weeks ago Be among the first 25 applicants

Job Title: Field Service Engineer Birmingham Area

Location: Birmingham (Please know that you will be reporting to Warrington and may be required to travel there from time to time)

Hours: 42.5 hours per week | between 07:30 and 16:00 Monday to Friday

Are you a skilled engineer with a proactive mindset and a passion for delivering exceptional service? As a Field Service Engineer, you’ll take your expertise on the road, providing high-quality maintenance, diagnostics, and technical support for specialist equipment across the Birmingham area. From fault-finding and repairs to customer training and compliance inspections, you’ll play a vital role in upholding operational excellence and customer satisfaction.

What You’ll Do

• Service and repair specialist equipment at customer sites
• Perform LOLER inspections and operator training
• Deliver outstanding customer service and technical support
• Maintain safety standards and accurate job documentation
• Support continuous improvement and uphold quality standards
  
  

What You’ll Need

• 5+ years’ experience in heavy plant or waste management equipment
• Strong diagnostic skills and ability to read schematics
• NVQ Level 3 or equivalent in engineering
• Excellent communication and customer service skills
• Full UK driving licence and willingness to travel
  
  

Ready to take your engineering career on the road? Apply now and be part of a team that keeps things moving.

We welcome applicants from all backgrounds. Even if you don’t meet every single requirement, we encourage you to apply. We value potential and are committed to supporting your growth in the role.

At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive.

Why You’ll Love Working Here

• 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week)
• Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service.
• Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues.
• Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans.
• GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions.
• Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships.
• Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme.
• Care Concierge: Get help navigating the care system with access to a team of dedicated care experts.
• Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support.
• My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products.
• Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
  
  

Please don’t delay your application, this role could be filled at any time for the right candidate.

Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

If you'd like to learn more about how we handle your information, please check out our Job Applicant Privacy Notice by clicking here.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Motor Vehicle Manufacturing

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