Field Service Engineer

TieTalent; Chester; On-site; GBP 36,000 - 37,000; Full time

Benefits offered by this job

Salary up to £36,934 pa

Overtime pay

Vehicle for private use

Career development opportunities

Pension scheme

Profitshare bonus

Health and eyecare scheme

High street discounts

Job summary

A leading equipment management company is seeking a Field Service Engineer in Chester to manage on-site customer services. This role involves assessing work scopes, troubleshooting machinery, and ensuring compliance with engineering standards. Ideal candidates should have technical qualifications and experience in similar roles, and be capable of independently managing workloads. Competitive salary, overtime pay, and various benefits are offered.

Qualifications

• Previous experience within a similar role.
• Ability to manage and prioritise workload.

Responsibilities

• Attend customer locations to assess work scope.
• Liaise with controller and customer regarding work.
• Identify root causes of breakdowns efficiently.
• Ensure work complies with engineering standards.
• Complete all job documentation accurately.

Skills

Technical qualification

Hydraulic understanding

Mechanical knowledge

Electrical principles

Independent work ability

Work under pressure

Customer needs understanding

Education

Relevant technical qualification

Job description

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The Opportunity: Field Service Engineer

Contract: Permanent

Location: Chester

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.

The Impact you will have:

• Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
• Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
• Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team
• Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
• Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
• Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise and potential revenue for equipment that has been damaged.
• Completing all related job and service documentation is correctly, with necessary signatures/documents obtained from the customer.
  
  

What will help you to excel in this role:

• Relevant technical qualification
• Previous experience within a similar role
• Good understanding of hydraulic, mechanical and electrical principals
• The ability to work independently and under pressure
• The ability to manage and prioritise workload
• Understanding customer needs
  
  

What you can expect from us:

• A base salary up too £36,934 pa based on a 40 hour working week
• Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
• Vehicle is available for private use if desired (tax to be paid)
• Future development and career opportunities
• Contributory pension scheme with employer contributions up to 6%
• Profitshare bonus based on business performance
• Paycare and eyecare health scheme
• High street discounts
  
  

What's Next

• If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch
• Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review
• If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met
  
  

TITL1_UKTJ

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Internet

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