Field Service Engineer / Birmingham

KASTO Maschinenbau GmbH & Co. KG; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading industrial machinery manufacturer is seeking a Field Services Engineer to join their dynamic team across the UK. This role involves performing maintenance and installations on high-performance sawing machines and related equipment. Successful candidates will have a strong technical background and a commitment to exemplary service quality, including dealing professionally with customers.

Benefits

Company van with permitted private use

Daily travel expenses

Performance related pay structure

Private individual health care

Pension scheme with company contribution

Mobile phone

Qualifications

• Flexibility for overtime and overnight stays.
• Ability to work with service engineers.
• IT literate and customer-focused.

Responsibilities

• Perform fault diagnosis and maintenance.
• Install and commission sawing and storage machines.
• Provide operator training and administration.

Skills

Fault finding

Electrical knowledge

Mechanical knowledge

Hydraulics

Pneumatics

Education

High level technical qualifications (e.g. HNC/HND)

Job description

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KASTO Ltd is the UK company of the global parent company KASTO GmbH. German company, family owned company founded in 1844. World leaders in the production of high quality and performance sawing machines. Producers of material storage solutions. Our typical markets are metal producers, stockists, & associated engineering applications. KASTO Ltd service department covers the whole of the UK, including Northern and Southern Ireland. Full technical support and backup available through UK and German contacts.

We have opportunities available in the North / Midlands / South to join our busy service team.

KASTO Ltd is the UK company of the global parent company KASTO GmbH. German company, family owned company founded in 1844. World leaders in the production of high quality and performance sawing machines. Producers of material storage solutions. Our typical markets are metal producers, stockists, & associated engineering applications. KASTO Ltd service department covers the whole of the UK, including Northern and Southern Ireland. Full technical support and backup available through UK and German contacts.

We have opportunities available in the North / Midlands / South to join our busy service team.

Tasks

[ Applicable to both sawing and storage equipment that we produce. ]

• Fault finding and diagnosis


• Reactive breakdowns


• Planned maintenance and routine servicing


• Unplanned maintenance


• Component replacement


• Installation and commissioning


• Operator training and handover


• Administration and reporting

Requirements

• Mobile / field based position


• Home based


• Flexible approach towards overtime and overnight stays when work dictates


• Multi skilled required, but electrical bias is preferred


• Knowledge of electrical, electronics, PLC [ Seimens S5/S7 ] mechanical, hydraulics,
  
  pneumatics required


• High level technical or professional qualifications [ e.g. HNC / HND ] or demonstrable competency such as an apprenticeship


• IT literate


• Consideration and professionalism towards dealing with customers


• Ability to work with the existing team of service engineers


• Consideration and professionalism in dealing with customers maintenance. Pride in one’s workmanship and work quality with good attention to detail.

Benefits

• Basic salary starting circa £30K [ Based on 40 Hour working week ]


• Overtime paid at time and a third after 40 hours.


• Performance related pay structure.


• No out of hours, evening or weekend work unless by exceptional cases and prior arrangement.


• Daily travel expenses.


• Company van. Of which private use is permitted but classed as a taxable benefit. Fuel must be provided for private use, receipts provided and mileage records kept.


• Fuel card


• Company credit card


• Private individual health care


• Pension, The Company operates a group personal pension scheme contributing 6% of your basic pay after 3 months in our employment. You are also able to contribute to this scheme.


• Holiday Entitlement, 23 / 24* days [ * 24 days when Christmas Eve falls on a week day ]


• Mobile phone [ iPhone]


• Performance-related pay structure.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Industrial Machinery Manufacturing

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