Field Service Engineer - APPLY NOW!

TN United Kingdom; Leeds; On-site; GBP 37,000 - 43,000; Full time

Job summary

An established industry player is looking for a skilled Field Service Engineer to join their Technical Department. This role involves hands-on work with packaging machinery, ensuring high standards of customer service and technical support. With generous overtime and professional development opportunities, this position is perfect for someone passionate about engineering and client satisfaction. If you're ready to take your career to the next level in a supportive and dynamic environment, this is the opportunity for you.

Benefits

Generous overtime pay

Support for professional development

Opportunities for progression

Qualifications

• Several years’ experience in a similar role or fully qualified.
• Full, clean driving license required.

Responsibilities

• Installing, servicing, and repairing packaging machinery on customer sites.
• Providing excellent customer service and technical support.

Skills

Commercial awareness

Electromechanical engineering

Customer service

Health & safety management

Education

Relevant technical qualifications

Job description

Job Description:

Overview

Reference: 439174

Salary: £37,000 - £43,000/annum

Location: Leeds, West Yorkshire, England, United Kingdom

Job Type: Permanent, Full-time

Posted: Tuesday, June 18, 2024

Expiry Date: 12.06.2025

Job Title:

Field Service Engineer

Location:

Leeds, LS18

Salary:

£37,000 - £43,000 per annum, depending on experience

Working Hours:

Monday to Friday, 7:30am – 4pm

About Our Client:

Our client is a leading UK provider of packaging products, machinery, and solutions to multiple business sectors. They pride themselves on customer service and going the extra mile to solve clients’ problems. Employees can expect generous overtime, support for professional development, and opportunities for progression.

About The Role:

We’re seeking an experienced Hands-on Electromechanical Engineer to work within our client's Technical Department. Responsibilities include:

• Installing, servicing, and repairing packaging machinery on customer sites and in our workshop.
• Working predominantly with machinery supplied by us, but capable of servicing other equipment as needed.
• Using your knowledge of machinery and consumables to advise clients and perform film optimisation on pallet wrapping machines.
• Providing excellent customer service, empathising with clients, and representing us professionally during all interactions.

Additional Responsibilities:

• Logging and charging for all procedures accurately and timely.
• Managing health & safety aspects of the role.
• Providing technical support to sales colleagues.
• Conducting customer demonstrations and on-site training.

Skills and Requirements:

Essential:

• Commercial awareness with the ability to identify revenue opportunities.
• Several years’ experience in a similar role or fully qualified.
• Full, clean driving license.
• Overtime paid at 1.5x basic salary.