Field Service Engineer - ALUP

Atlas Copco; Warrington; On-site; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Culture of trust

Career growth

Innovative culture

Competitive compensation

Health & wellbeing

Job summary

Atlas Copco is seeking a Field Service Engineer to service compressed air equipment in Warrington and surrounding areas. You will perform routine and emergency maintenance, diagnose mechanical and electrical faults, and strive for first-time fixes while upholding safety and high service standards.

You will support sales teams with knowledge of installations, equipment history, and any faults. A professional image and strong customer focus are essential for success in this role.

Qualifications

• Mechanical understanding gained through qualification or equivalent experience.
• Ability to diagnose mechanical and electrical faults with a first-time fix mindset.
• Strong safety awareness and adherence to regulations.
• Capable of building relationships and exceeding customer expectations.
• Good organisational skills and ability to manage own workload.

Responsibilities

• Perform routine and emergency maintenance on compressed air equipment.
• Diagnose faults and fix most issues on first visit.
• Service customer equipment to high standards and document work.
• Support field sales with knowledge of installations and history.
• Use digital diagnostic tools to identify electrical or software faults.
• Provide accurate activity reports to service admin and planning teams.
• Respond to on-call rota for emergency callouts to key customers.
• Route sales leads to the sales team for new equipment opportunities.
• Represent the company with a clean, professional image and safety focus.

Skills

Mechanical knowledge

Problem solving

Safety awareness

Customer relationships

Organisation

PC literacy

UK driving licence

Tools

PLC diagnostics tools

Diagnostic equipment

Industrial PLCs

Job description

Working in the field service team, you will be providing professional and efficient service of Air compressors & ancillary Equipment.

Key Responsibilities:

• Performing routine and emergency maintenance on a wide range of compressed air equipment.
• Diagnosing mechanical and electrical faults and ensuring a first-time fix for all but the unfixable equipment issues.
• Servicing customer equipment to the highest possible standard.
• Supporting field sales and technical support with knowledge of customer installations, equipment history, and any faults or issues as they arise.
• Using digital diagnostic tools to identify and rectify electrical and software-based faults.
• Delivering accurate reporting of activities performed to the service admin and planning team, to ensure customers receive the most accurate and useful information.
• As part of an on call rota , responding in a timely manner to emergency callouts for critical customers.
• Handing sales leads across to the sales team to support new equipment sales.
• Keeping a clean and professional image whilst representing the business – vehicle, attire, working environment, customer equipment.
• To be aware of and apply Health and Safety regulations and engineering best practices whilst working.

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• A sound mechanical understanding, through qualification or equivalent experience, of at least one of the following technologies:
  • Air/gas compressors
  • Air/gas purification or distribution systems
  • Air or fluid pumps, blowers or chillers
  • Electrical diagnostics and wiring on industrial PLCs
  • Refrigerant or desiccant dryer systems
• PC-literate.
• A problem-solving nature, with a hands‑on approach.
• A can‑do attitude balanced with an appreciation for safety.
• The ability to develop strong relationships and exceed customer expectations.
• A growth mindset – always willing to learn and challenge the status quo.
• Organised – Has the ability to manage own workload and submit job data on a weekly basis.
• A full UK driving licence, preferred clean (no endorsements, points or penalties)

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well‑being

Job location

The role is located in Warringtonand surrounding areas.

Contact information

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

ALUP is a leader in compressed air, providing customers with piston and screw compressors, as well as air treatment and service solutions. Founded in 1923, this brand has over 100 years of industrial experience. Aiming to be the first choice for customers, ALUP consistently invests in product development. The brand ensures that its solutions offer high performance and meet the needs of the market. Focusing on the total cost of ownership, ALUP maximizes cost-effectiveness. ALUP is a brand within Atlas Copco Group.

Visit the ALUP website