Field Service Engineer

Kion Group; Wrexham; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading global company as a Field Service Engineer, working across diverse product ranges in material handling. Your role encompasses diagnosing technical issues, performing maintenance, and nurturing customer relationships. With competitive benefits and opportunities for training, this position is ideal for experienced vehicle technicians or mechanical engineers looking to develop their careers.

Benefits

Competitive salary based on experience

25 days annual leave plus bank holidays

Company pension scheme

Employee Incentive Schemes

Flexible working hours with shift premiums

Paid travel and company van

Comprehensive 6-week induction

Full forklift driver licensing support

Qualifications

• Experience as vehicle technician, forklift technician, or similar role is ideal.
• Completion of NVQ Level 3 (or equivalent) is preferred.
• Full UK driving license required.

Responsibilities

• Diagnosing and resolving technical issues at customer locations.
• Conducting preventative maintenance and servicing Linde forks.
• Building strong customer relationships.

Skills

Diagnostic Skills

Customer Relationship Management

Mechanical Knowledge

IT Proficiency

Education

NVQ Level 3 or equivalent

Job description

Exciting Career Opportunity as a Field Service Engineer at Linde Material Handling, covering the LL/SY/CH postcode areas.

Are you ready to take the next step in your career as a Field Service Engineer?

Linde Material Handling, a global leader in forklift trucks and warehouse equipment, is seeking skilled Field Service Engineers to join our team.

As a Field Service Engineer, you will embark on a dynamic journey in the world of material handling, working with a diverse range of products—from agile pallet trucks to robust counterbalance machines, and cutting-edge very narrow aisle (VNA) trucks to innovative automated solutions.

We offer a competitive benefits package, including:

• A competitive salary based on your experience
• The option of a 40-hour or 45-hour working week, Monday to Friday, with shift premiums and overtime available
• 25 days of annual leave plus statutory bank holidays
• A company pension scheme with a 6% employer contribution and a minimum 4% employee contribution
• Eligibility to participate in Employee Incentive Schemes

Join us and be part of a team that values employee engagement, strives for excellence, and prioritizes customer satisfaction.

What we offer:

• A salary scale dependent on experience
• Flexible working hours with shift premiums and overtime
• Additional holiday days based on long service milestones
• Discount schemes with major UK brands
• Referral bonuses through our “Recommend a Friend” scheme
• Comprehensive 6-week induction and world-class training
• Opportunities for technical development and career progression
• Full forklift driver licensing support
• Potential for extended learning (degree level)
• Support from local and national technical teams
• Provision of laptop, phone, PPE, and specialist tooling

In addition, our Field Service Engineer package includes:

• Paid travel from door to door
• Customer sites close to home with an average travel time of 30 minutes
• Company van and fuel card, with private use option
• Paid on-call support

Tasks and Qualifications:

Your role involves diagnosing and resolving technical issues, conducting preventative maintenance, and servicing Linde forklifts and other equipment at customer locations. You will build strong customer relationships and work both independently and as part of a team.

Ideal candidates will have experience as vehicle technicians, mechanical engineers, forklift technicians, plant fitters, or similar roles. Experience with plant equipment, powered access equipment, agricultural machinery, or industrial cleaners is desirable but not essential.

• NVQ Level 3 (or equivalent) qualification preferred but not essential
• Comfortable with IT and record-keeping systems
• Full UK driving license
• Ability to work autonomously and within a team

Linde is committed to diversity and inclusion. We welcome applications from all backgrounds and abilities. Please inform us if you require adjustments during the application or interview process.