Field Service Engineer

Kingspan Water & Energy; West of England; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

33 days annual leave

Company pension with 5% employer

Life assurance (4x salary)

Company van and tablet provided

Lunch allowance

Attendance bonus

Structured training & career dev

Job summary

Kingspan Light, Air + Water is looking for a Field Service Engineer to join our growing Service Team. You will service, maintain, repair, and commission wastewater and pumping systems at customer sites in Bristol and surrounding areas, with continued training and career development.

Reporting to the Service Manager, you will diagnose faults, perform planned maintenance, and ensure safety and quality standards while providing excellent customer service and effective communication with clients and

Qualifications

• Experience as a Field Service Engineer or similar technical role.
• Full UK driving licence is essential.
• Strong fault-finding and troubleshooting skills.
• Good IT skills, including Microsoft Office and mobile/PDA systems.
• Excellent communication and customer service skills.
• Ability to work independently and manage your own schedule.
• Strong organisational and problem-solving abilities.
• Physically capable of working in demanding site environments.

Responsibilities

• Service, repair, commission, and inspect wastewater treatment plants, pump stations, oil separators, and rainwater harvesting systems.
• Diagnose faults and complete repairs with a focus on achieving a first-time fix.
• Carry out planned preventative maintenance and equipment inspections.
• Safely undertake confined space entry activities in accordance with company procedures.
• Complete service reports and documentation using company PDA software.
• Communicate effectively with customers, colleagues, and support teams.
• Conduct site-specific risk assessments before commencing work.
• Maintain van stock levels and complete daily vehicle checks.
• Keep customers informed of visit times, work progress and recommendations.
• Identify opportunities for service plans, upgrades, and additional customer support.
• Ensure all work is completed in line with health, safety, and quality standards.

Skills

Full UK driving licence

Fault-finding & troubleshooting

IT skills (Microsoft Office, PDA)

Communication & customer service

Independent work & time management

Organisational & problem-solving

Physical capability for demanding site

Tools

Microsoft Office

PDA systems

Job description

Are you a practical, hands-on engineer who enjoys problem-solving, working independently, and making a real difference for customers?Kingspan Light, Air + Water is looking for a Field Service Engineer to join our growing Service Team. This is an excellent opportunity to work with industry-leading wastewater treatment systems, pump stations, oil separators, and rainwater harvesting solutions while developing your skills through structured training and ongoing career development.

Working across Bristol and the surrounding areas, you'll play a key role in maintaining essential environmental infrastructure for our customers. From fault-finding and repairs to commissioning and planned maintenance, no two days are the same.

What We Offer

• 33 days annual leave
• Company pension scheme with 5% employer contribution
• Life assurance (4x salary)
• Company van and tablet provided
• Lunch allowance
• Attendance bonus
• Structured training and career development opportunities
• Overtime opportunities:
• Time and one-third Monday to Friday outside normal working hours
• Time and one-half on optional Saturdays
• Working hours: 8:00am - 5:30pm, Monday to Friday (42 hours per week)

The Role

Reporting to the Service Manager, you will be responsible for servicing, maintaining, repairing, commissioning, and inspecting a range of wastewater and pumping systems at customer sites.

Key Responsibilities

• Service, repair, commission, and inspect wastewater treatment plants, pump stations, oil separators, and rainwater harvesting systems
• Diagnose faults and complete repairs with a focus on achieving a first-time fix
• Carry out planned preventative maintenance and equipment inspections
• Safely undertake confined space entry activities in accordance with company procedures
• Complete service reports and documentation using company PDA software
• Communicate effectively with customers, colleagues, and support teams
• Conduct site-specific risk assessments before commencing work
• Maintain van stock levels and complete daily vehicle checks
• Keep customers informed of visit times, work progress, and recommendations
• Identify opportunities for service plans, upgrades, and additional customer support
• Ensure all work is completed in line with health, safety, and quality standards

Essential Criteria

• Experience as a Field Service Engineer, Maintenance Engineer, Mechanical Engineer, or similar technical role
• Full UK driving licence
• Strong fault-finding and troubleshooting skills
• Good IT skills, including Microsoft Office and mobile/PDA systems
• Excellent communication and customer service skills
• Ability to work independently and manage your own schedule
• Strong organisational and problem-solving abilities
• Physically capable of working in demanding site environments

Desirable Criteria

• Mechanical and/or Electrical Engineering experience
• Experience within wastewater, utilities, pumps, or water treatment sectors
• Knowledge of sewage treatment plants and pumping stations
• Previous confined space working experience or certification

About Kingspan Light, Air + Water

Kingspan Light, Air + Water is part of the global Kingspan Group, operating across more than 20 countries. We design, manufacture, and service innovative solutions across water management, daylighting, smoke ventilation, and environmental technologies.

We're committed to creating sustainable, high-performance buildings that improve safety, efficiency, and environmental responsibility. Join a business that invests in its people, values innovation, and offers genuine opportunities for career progression.

Kingspan is an equal opportunities employer and welcomes applications from all backgrounds and experiences.