Field Service Engineer

Ethos Foundation; West Midlands Combined Authority; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Service Engineer to join their field service team, supporting clients in the Midlands. The ideal candidate will possess a strong mechanical background and be passionate about delivering excellent customer service while managing site installations and repairs of precision equipment. Regular travel and overtime are expected, with a rewarding benefits package that includes a company car, annual leave, and progression opportunities.

Benefits

Company Car

Discretionary End of Year Bonus

Pension Scheme

23 Days Annual Leave + Statutory Bank Holidays

Opportunities for personal development and career progression

Qualifications

• Relevant engineering degree or equivalent experience.
• Full, valid UK driving license.
• Experience with mechanical systems and fault-finding.

Responsibilities

• Install measuring equipment across customer sites.
• Service, calibrate, and repair high-accuracy systems.
• Diagnose mechanical and electrical faults.

Skills

Technical expertise

Strong communication

Organisational skills

Attention to detail

IT literacy

Education

HNC/BTEC in engineering or equivalent experience

Tools

Diagnostics software

MS Office

Job description

We are recruiting for a Service Engineer to join our client's experienced field service team, supporting customers across the Midlands area of the UK, with occasional travel further afield and overnight stays.

This is a field-based role covering the Midlands area of the UK, ideal for an engineer with a precision/mechanical background who thrives on working independently and enjoys delivering outstanding customer service on-site.

Hours of Work

40 Hours Per Week

Monday – Friday 8.30am – 5pm

Benefits

• Be part of a globally recognised leader in their industry.
• Company Car
• Discretionary End of Year Bonus
• Pension Scheme
• 23 Days Annual Leave + Statutory Bank Holidays
• Work with cutting-edge precision equipment.
• Opportunities for personal development and career progression.
  
  

Key Responsibilities of a Service Engineer

• Represent the client at customer premises with professionalism and technical expertise.
• Install measuring equipment across customer sites.
• Service, calibrate, and repair high-accuracy systems.
• Diagnose and resolve mechanical and electrical faults.
  
  

Key Requirements of a Service Engineer

• HNC/BTEC or equivalent in an engineering discipline, or relevant industry experience.
• Full, valid UK driving license.
• Strong communication, organisational skills, and attention to detail.
• Good IT literacy (MS Office, system tools, diagnostics software).
  
  

Desirable Attributes

• Background in precision/mechanical engineering.
• Practical, hands-on experience with mechanical systems.
• Experience in fault-finding and using electrical test equipment.
• Completion of a technical apprenticeship, or a BTEC including electrical modules.
• Strong time management and interpersonal skills.
• Looking for long-term career stability and consistency.
  
  

Disclaimer

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