field service engineer

Kion Group AG; West Bromwich; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Company van and fuel card

Pension scheme

Training and development

Laptop and mobile phone

Job summary

Linde Material Handling in Coventry is seeking a skilled Field Service Engineer to service and resolve issues on a range of forklift trucks and warehouse equipment. You will travel to customer sites, perform diagnostics, preventative maintenance and on-site repairs to ensure peak equipment performance.

We offer a competitive salary, a choice of 40 or 45 hour weeks, 25 days leave plus holidays, pension, training and development, and a supportive team environment with tools, laptop, and vehicle

Qualifications

• Experience as vehicle technician or mechanical engineer, forklift technician or plant technician.
• NVQ level 3 or equivalent preferred.
• Full UK driving licence.
• Able to work autonomously and as part of a team.
• Comfortable using IT equipment and keeping records.

Responsibilities

• Diagnose and resolve technical issues to keep equipment operating at peak efficiency.
• Perform preventative maintenance and essential check-ups on fleet.
• Travel to various customer locations to service forklifts and related equipment.
• Provide exceptional customer support and build strong relationships.

Skills

Field service engineering

Forklift knowledge

Troubleshooting

Electrical/Mechanical

Drivers license

Education

NVQ Level 3 (or equivalent)

Tools

Diagnostic tools

IT literacy

Job description

Exciting Career Opportunity as a Field Service Engineer at Linde Material Handling in Coventry covering the CV postcode. Are you ready to take the next step in your career as a Field Service Engineer? Linde Material Handling, a global leader in forklift trucks and warehouse equipment, is seeking skilled Field Service Engineers to join our team. As a Field Service Engineer, you will embark on a dynamic journey in the world of material handling, where no two days are the same. You’ll immerse yourself in a diverse array of tasks, expertly navigating our extensive lineup of products—from agile pallet trucks to robust counterbalance trucks, and cutting‑edge very narrow aisle (VNA) trucks to innovative automated solutions. Join us and become part of a team that values employee engagement, strives for excellence, and prioritises customer satisfaction.

Benefits

• A competitive salary scale dependent on your experience.
• Option of a 40‑hour or 45‑hour working week, Monday to Friday, with shift premium and OT available for those that want it.
• 25 days annual leave plus statutory bank holidays; additional days based on long‑service milestones.
• Company pension scheme – 6% employer contribution with a minimum 4% employee contribution.
• Discount scheme with access to deals from some of the UK’s largest brands.
• 'Recommend a friend scheme' – earn rewards when you recommend someone else.
• Eligibility to join the Employee Incentive Schemes.
• 6‑week induction offering world‑class training.
• Long‑term training development plans, some of the best in the industry.
• A Linde Operating Licence for FLTs.
• Opportunity for growth through the technical grading process.
• Opportunity for the right candidates to undertake extended learning (degree level).
• Support with local and national technical support.
• Laptop and phone provided.
• All specialist tooling provided; tool replacement policy (Wear and Tear). PPE supplied.
• Paid travel door‑to‑door; average travel time ~30 minutes.
• Company van and fuel card; van washing through fuel card account.
• Occasional on‑call support, paid in addition to salary.

Responsibilities

Your role will be both hands‑on and problem‑solving‑oriented, diagnosing and resolving technical issues to ensure equipment operates at peak efficiency. You’ll also oversee preventative maintenance, conducting essential check‑ups that keep our fleet running smoothly. Traveling to various customer locations, you’ll service Linde forklifts and other state‑of‑the‑art material handling equipment, forging strong relationships and delivering exceptional support. You’ll be on the move, tackling challenges head‑on and becoming an integral part of our customers’ operations.

Qualifications

• Experience as vehicle technician or mechanical engineer, particularly forklift technician, plant fitter, plant technician, or vehicle technician.
• Experience with plant equipment, powered access equipment, agricultural machinery, motor vehicles, or industrial cleaners is highly desirable.
• NVQ level 3 (or equivalent) qualification – not essential but preferred.
• Comfortable using IT equipment and keeping accurate records.
• Full UK driving licence.
• Ability to work autonomously and as part of a team.

EEO Statement

Linde is committed to fostering a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from individuals of all backgrounds, abilities, and experience. If you require any adjustments or accommodations during the application or interview process to ensure fairness and accessibility, please let us know.