Field Service Engineer

Kion Group; West Bromwich; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to join their dynamic team. This role involves working with a variety of material handling equipment, including forklifts and automated trucks. You will be responsible for diagnosing and rectifying faults, ensuring optimal performance and safety at customer sites. With a strong emphasis on training and development, the company offers structured onboarding and ongoing support, making it an ideal opportunity for those passionate about mechanical engineering and customer service. If you thrive in a hands-on role and enjoy problem-solving, this position could be the perfect fit for you.

Benefits

Company Van and Fuel Card

25 Days Annual Leave

Company Pension Scheme

Discount Scheme

World-Class Training

PPE and Uniform Provided

Qualifications

• Experience in mechanical, electrical engineering, or hydraulics.
• IT literacy for record-keeping and ordering.

Responsibilities

• Diagnose and rectify faults on Linde forklifts and material handling equipment.
• Undertake preventative maintenance at customer sites.

Skills

Mechanical Engineering

Electrical Engineering

Hydraulics

Communication Skills

Attention to Detail

Education

NVQ Level 3 or Equivalent

Tools

Forklift Driver License

Job description

Linde Material Handling is one of the world's leading manufacturers of forklift trucks and warehouse equipment. We operate in over 100 countries worldwide and have around 13,000 people working for the brand. A worldwide network of more than 8,500 service technicians ensures maximum availability of Linde trucks and solutions, and based on its worldwide logistics network, Linde guarantees spare part delivery within 24 hours.

Linde Material Handling offers a range of challenging careers across the country, and we are keen to talk to you about the direction in which you would like your career to go.

We are currently looking for a Field Service Engineer to join our team in the Stoke area. The geographical patch to be covered is the ST and TF postcode area.

We are looking for vehicle technicians or mechanical engineers with experience working as forklift technicians, plant fitters, plant technicians, vehicle technicians, or similar roles. Experience with plant equipment, powered access equipment, agricultural machinery, motor vehicles, or industrial cleaners may make this role perfect for you!

Working with equipment ranging from small pallet trucks to IC trucks, VNA trucks, and automated trucks, you will be required to find, diagnose, and rectify faults, and undertake preventative maintenance on Linde forklifts and other material handling equipment at customer sites.

What we offer:

• Salary dependent on experience
• 40-hour working week
• Door-to-door payment
• Overtime opportunities
• Occasional on-call support paid additionally
• Company van and fuel card, with private use option
• Van washing through fuel card account
• 25 days annual leave plus bank holidays
• Company pension scheme with 6% employer contribution and minimum 4% employee contribution
• Discount scheme with deals from major UK brands
• World-class Linde specialized product training
• Full Forklift Driver License required

What we are looking for:

• Experience in mechanical engineering, electrical engineering, or hydraulics
• NVQ level 3 (or equivalent) qualification preferred
• IT literacy to use technology for record-keeping and ordering
• Full UK driving license
• Good communication skills
• Ability to work independently and in a team
• Pride in work and high standards
• Attention to detail
• Positive attitude and flexibility
• Desire to represent the Linde brand

Additional benefits and training:

• Structured 6-week onboarding and training
• Buddy support system
• Overnight parts deliveries
• PPE and uniform provided, with cleaning service
• Ongoing manufacturer training
• Local support from colleagues
• Varied daily challenges