Field Service Engineer

Timpson Group; Upper Largo; On-site; GBP 28,000 - 34,000; Full time

Job summary

Timpson Group is on the lookout for a Full-Time Field Service Engineer to maintain and service a range of photobooths and printing machines in Fife and surrounding areas. The role involves customer interaction and requires self-motivation, multitasking, and a full driving license. Employees benefit from extensive training, a supportive work culture, and generous perks like birthdays off and a bonus scheme.

Benefits

Birthdays off

Generous colleague discount across the group

Timpson holiday homes

Excellent promotional prospects

Qualifications

• No experience required; extensive training provided.
• Must have a full driving license.

Responsibilities

• Replenish and restock machines.
• Carry out preventative service visits within a designated territory.
• Clean machines to ensure they are in excellent condition.

Skills

Self-motivated

Customer service

Multitasking

Initiative

Job description

Timpson Group

We are looking for a new colleague to join our team and help us to look after our estate of photobooths, photo printing machines, and key cutting machines. Full training and a company vehicle will be provided.

Field Service Engineer - Full Time

45 hours per week, working 5 out of 7 days

Salary: £28,782 per annum + bonus scheme

Location: Fife, UK

We are seeking a candidate based within approximately 10 miles of Fife, but you will travel around the surrounding areas to service machines.

We pride ourselves on amazing our customers and colleagues. You would enjoy multitasking and using your initiative to ensure all our photobooths, photo printing kiosks, and key machines are operational and well-maintained, turning first-time customers into lifelong clients.

This role is more than just a field service engineer position; for the right person, it can be highly rewarding and enjoyable. Our business fosters a fun and energetic atmosphere, where motivation is key.

If you have a full driving license, are self-motivated, eager for bonuses, keen to learn new skills, and take pride in your personal standards, you are the ideal candidate.

Working hours are 45 per week, 5 days out of 7. The starting salary is £28,782 annually. After probation, an uncapped monthly bonus often around £400 can be earned.

We offer fantastic benefits, including:

• Birthdays off
• Generous colleague discount across the group
• Timpson holiday homes
• Excellent promotional prospects

As part of the Timpson group, a well-established family business, you will be valued and supported in a culture of trust and kindness.

No experience is required, as extensive training will be provided in all skills, service, and management areas.

Joining Timpson offers excellent progression opportunities, and you will be part of a business that values its employees as family members.

Key Responsibilities

• Replenish and restock machines
• Carry out preventative service visits within a designated territory
• Complete site surveys for new machine installations
• Clean machines to ensure they are in excellent condition for customers
• Perform cash removals and deposits
• Complete repairs as part of ongoing maintenance
• Manage stock both on-site and in vehicles
• Support or cover for other field engineers as needed
• Build strong relationships with colleagues and concession partners
• Maintain a professional appearance, wear the correct uniform and name badge, and leave machines in better condition than found