Field Service Engineer

E3recruitment; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in chemical manufacturing seeks a knowledgeable Field Service Engineer to enhance customer relationships and provide technical support within the Laundry Division across the UK. This role requires a mix of technical expertise and strong sales capabilities, alongside a competitive salary and benefits like a company car and pension scheme.

Benefits

Company Car

Pension Scheme

Employee Assistance Programme

Additional service days accrued

Qualifications

• Experience in the commercial laundry industry required.
• Knowledge of equipment and servicing.
• Ability to travel for work with overnight stays.

Responsibilities

• Conduct service repairs on company equipment and oversee quality and cost.
• Manage and develop client relationships and achieve sales targets.
• Monitor commercial performance and submit accurate reports.

Skills

Customer relationship management

Technical support

Sales

Quality monitoring

Mechanical engineering

Education

Background in Mechanical engineering

Job description

An exciting opportunity has arisen for a knowledgeable, enthusiastic, and highly motivated Field Service Engineer to take the next step in their career and join a Technical Account Management team. The Field Service Engineer will be responsible for managing, developing, and enhancing customer relationships while displaying technical expertise to support their clients with Service Visits, Technical Service Delivery, and Account Management throughout the Laundry Division.

Alongside a competitive salary, the Field Service Engineer will enjoy benefits such as a Company Car, Pension Scheme, Employee Assistance Programme, additional days accrued for length of service, and more!

The successful Field Service Engineer will play a fundamental role in supporting the growth of the laundry division across the United Kingdom, becoming part of a developing workforce alongside leaders in the manufacturing of chemicals for over 50 years.

Key Responsibilities of Field Service Engineer:

* Conduct service repairs on company equipment while monitoring quality, cost, and overseeing technical elements of chemical dosing equipment.
* Provide technical support to achieve business targets, customer satisfaction and objectives.
* Effectively manage and develop new and existing client relationships.
* Achieve sales targets for designated accounts.
* Promote additional services while displaying knowledge of equipment and servicing requirements.
* Offer technical support to meet business goals, ensure customer satisfaction, and fulfil objectives.
* Support the acquisition of new accounts and prepare and deliver customer and colleague training.
* Monitor and enhance commercial performance while ensuring that account summaries are consistently updated and accurate.
* Submit punctually reports for all visits using approved document templates, including all applicable information

Requirements & Qualifications for Field Service Engineer:

* Ability to travel throughout the Republic of Ireland, with overnight stays as required.
* Experience in the commercial laundry industry and/or knowledge of equipment and servicing requirements.
* A background in Mechanical engineering is desirable with working Electrical knowledge.
* A proven ability to manage, develop, and achieve progressive sales targets for your accounts.

For further information on the role, or to be considered for the position of Field Service Engineer, please apply directly.