Field Service Engineer

Spirax-Sarco Engineering; United Kingdom; On-site; GBP 35,000 - 55,000; Full time

Job summary

Chromalox, part of Spirax Group, is looking for a Field Service Engineer for the EMEAI region. The role involves commissioning and repairing low voltage electrical heaters, providing customer technical support, and selling management contracts. Candidates should have a Bachelor's degree in Electrical Engineering and at least 3 years of relevant experience, alongside strong communication and sales skills.

Qualifications

• Minimum of 3 years of experience in field service engineering.
• Sales experience and ability to identify customer needs.

Responsibilities

• Commissioning and repairing low voltage electrical heaters.
• Providing technical support and troubleshooting for customers.
• Conducting regular maintenance and inspections of electrical heating systems.

Skills

Problem-solving

Technical knowledge of low voltage electrical systems

Strong communication skills

Interpersonal skills

Education

Bachelor's degree in Electrical Engineering

Job description

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At Chromalox, part of Spirax Group, we buildadvanced thermal technologies for the world’s most challenging industrialheating applications. Headquartered in Pittsburgh, Pennsylvania, we do itbetter and have been doing it longer than anyone else.

Chromaloxstarted with an innovative solution 100 years ago when a self-taught engineerinvented the first metal-sheathed resistance heating element. It was this then-advancedthermal technology that launched an entire industry.

Thatpioneering, innovative spirit continues today. Built on opportunity andinnovation, Chromalox has grown to serve more global markets and industries. Weexcel in industries that have high expectations. We are acknowledged as expertsat delivering solutions that exceed specifications, limit risk, and reduceoperating costs.

Join us aswe continue to provide solutions to our customers and the world!

Job Summary

Chromalox is seeking a Field Service Engineer to join our team in the EMEAI region. The successful candidate will be responsible for commissioning and repairing low voltage electrical heaters. This role requires regular international travel across the EMEA region. Additionally, the Field Service Engineer will have sales responsibilities, advising customers on the best replacement products and selling Services Management Contracts.

Key Responsibilities

Amongst other duties, the main responsibilities of the job are:

•Commissioning and repairing low voltage electrical heaters.
•Providing technical support and troubleshooting for customers.
•Conducting regular maintenance and inspections of electrical heating systems.
•Advising customers on the best replacement products and solutions.
•Selling Services Management Contracts to customers.•Collaborating with the sales team to identify and pursue new business opportunities.
•Maintaining detailed records of service activities and customer interactions.
•Ensuring compliance with safety standards and regulations.

Qualifications

•Bachelor's degree in Electrical Engineering or a related field.
•Minimum of 3 years of experience in field service engineering, preferably with electrical heaters.
•Strong technical knowledge of low voltage electrical systems.
•Excellent problem-solving and troubleshooting skills.
•Ability to work independently and manage multiple tasks simultaneously.
•Strong communication and interpersonal skills.
•Willingness to travel internationally on a regular basis.
•Sales experience and ability to identify customer needs and provide solutions.

Preferred Qualifications

•Experience with Chromalox products and services.
•Knowledge of EMEAI market and customer base.
•Fluency in multiple languages.