Field Service Engineer

Opus CNC Ltd; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading CNC solutions provider in the UK is seeking a highly skilled Field Service Engineer to install and integrate cutting-edge CNC routers. You will play a critical role in ensuring seamless installations and customer satisfaction. Candidates should have a strong understanding of CNC systems and machinery, exceptional problem-solving skills, and a full clean driving license. This role requires willingness to travel and work away during the week.

Qualifications

• Proven experience in installing CNC routers or similar complex machinery.
• Strong understanding of CNC systems, software, and automation.
• Proficient in reading technical drawings and schematics.
• Exceptional problem-solving and troubleshooting skills.
• Excellent communication and customer service abilities.
• Full clean driving licence.

Responsibilities

• Lead CNC router installations at customer sites, ensuring timely and error-free setup.
• Collaborate with customers to tailor installations to their specific requirements.
• Conduct system testing and calibration for optimum performance.
• Troubleshoot and resolve technical issues during installation.
• Provide training to customers’ staff on CNC router operations.

Skills

CNC systems understanding

Technical problem solving

Customer service

Technical drawing interpretation

Job description

Are you a passionate engineer with a flair for precision and innovation? Do you dream of being at the forefront of cutting-edge technology, shaping the future of manufacturing? Look no further! We are seeking a highly skilled and motivated Field Service engineer to join our dynamic team.

About Us:

At Opus CNC, we are pioneers in providing state-of-the-art CNC solutions to industries throughout the UK and worldwide. With a strong commitment to excellence, we empower businesses to optimise their production capabilities and achieve unmatched precision in their manufacturing processes. As a market leader, we take pride in offering top-notch CNC routers, and now we are looking for a skilled engineer to take the lead in installing and integrating these systems for our valued customers.

The Role:

As a CNC Router Installation Engineer, you will play a pivotal role in ensuring our clients experience seamless installations and successful integrations of our cutting-edge CNC routers. Your expertise will drive our clients’ success by delivering precision, productivity, and efficiency in their manufacturing operations.

Responsibilities:

Lead CNC router installations at customer sites, ensuring timely and error-free setup.
Collaborate with customers to understand their specific requirements and tailor installations accordingly.
Conduct system testing and calibration to guarantee optimum performance and precision.
Troubleshoot and resolve any technical issues during installation and commissioning.
Provide hands-on training to customers’ staff on operating and maintaining CNC routers.
Collaborate with our sales and engineering teams to identify opportunities for product improvement.
Maintain accurate documentation of installations, technical procedures, and customer interactions.
Requirements:

Proven experience in installing CNC routers or similar complex machinery.
Strong understanding of CNC systems, software, and automation.
Proficient in reading technical drawings and schematics.
Exceptional problem-solving and troubleshooting skills.
Excellent communication and customer service abilities.
Full clean driving licence.
Willingness to travel to client sites as required.
Working away during the week is essential.

Why Join Us?

As part of our team, you’ll be at the forefront of innovation, working with cutting-edge technology that shapes industries. We offer a supportive and collaborative work environment that fosters professional growth and encourages creativity. Your contributions will directly impact our customers’ success and transform the way they manufacture.