Field Service Engineer

Searley Owen; Tyseley; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading equipment supplier seeks a Field Service Engineer to support customers across the central UK region. You'll provide maintenance and repairs on automated packaging machinery, ensuring excellent customer service. Ideal candidates have a background in service engineering, relevant technical education, and a proactive attitude. Benefits include overtime pay, a company vehicle, and comprehensive training.

Benefits

Paid door-to-door

Overtime after 40 hours

25 days holiday plus bank holidays

Company vehicle

Laptop

Mobile phone

Pension

Medical insurance

Qualifications

• Worked within a Service Engineering role before, open to industry sector.
• Education in relevant technical discipline (electrical, mechanical, or mechatronics).
• Experience in the food or packaging machinery industry is advantageous.

Responsibilities

• Provide on-site service, maintenance, and breakdown support for packaging machinery.
• Carry out equipment installations and commissioning at customer sites.
• Diagnose and resolve mechanical, electrical, and control system issues.

Skills

Customer service

Problem-solving

Mechanical skills

Electrical skills

Communication

Education

HNC, B-Tec, Apprenticeship trained or similar in technical discipline

Job description

Overview

Location: Ideally based between Manchester and Oxford (covering the central region of the UK)

Salary: £40,000 - £45,000 per annum (depending on experience)

Benefits: Paid door-to-door, overtime after 40 hours, 25 days holiday plus bank holidays, company vehicle, laptop, mobile phone, pension, and medical insurance

We are seeking a skilled and motivated Field Service Engineer to join our growing UK team. You will play a key role in supporting customers across the region, providing maintenance, repair and services on a range of automated packaging machinery.

This is a fantastic opportunity for an engineer looking to build a long-term career with a leading equipment supplier, offering structured training, development, and the chance to work with advanced packaging technology.

Key Responsibilities

• Provide on-site service, maintenance, and breakdown support for packaging machinery (e.g. tray sealers, MHWs, baggers, sleevers, thermoformers, etc.)
• Carry out equipment installations and commissioning at customer sites
• Diagnose and resolve mechanical, electrical, and control system issues
• Deliver excellent customer service and technical support, ensuring minimal downtime for clients
• Work closely with the wider service engineering team to share knowledge and support rotational overtime and call-out duties
• Maintain accurate service documentation and reports

About You

• The ideal candidate will have worked within a Service Engineering role before, we are open to industry sector.
• Education: HNC, B-Tec, Apprenticeship trained or similar. Within a relevant technical discipline (electrical, mechanical, or mechatronics)
• Experience within the food or packaging machinery industry is highly advantageous but by no means essential
• Comfortable with regular travel and occasional weekend, or night work as required
• Proactive, hands-on, and eager to learn and develop within a dynamic engineering environment
• Team-oriented, with strong communication and problem-solving skills