Field Service Engineer

Progress Rail; Tonbridge; On-site; GBP 27,000 - 45,000; Full time

Job summary

Progress Rail Locomotive Europe is seeking a Field Service Engineer to maintain and repair diesel‑electric locomotives across the UK. The role is based in Tonbridge and covers planned maintenance, fault finding, and on‑site support at depots and customer sites.

The engineer works autonomously with tools and procedures, following QHSE policies, and collaborates with a friendly team. Overnight stays and travel may be required when work cannot be completed in time.

Qualifications

• Essential: Engineering Advanced Apprenticeship or equivalent experience
• Driving license
• Prior experience maintaining and repairing diesel electric locomotives
• Experience working with Class 66 and Class 69

Responsibilities

• Carrying out scheduled maintenance, repair, overhaul, modification and fault‑finding activities.
• Responding to unscheduled events with rapid and efficient repair work and reporting.
• Complete modifications and checks within scheduled maintenance.
• Maintain safety standards and document work in maintenance system.
• On‑call duties including night/weekend coverage as required.

Skills

Engineering Apprenticeship

Driving Licence

Diesel locomotives

Class 66/69 experience

Education

BTEC National Certificate / ONC in Engineering

Job description

FIELD SERVICE ENGINEER

TONBRIDGE

UP TO 45,000

Do you enjoy working hands on? Do you have a passion for trouble shooting? Do you pride yourself in your technical knowledge and communication skills?

As a Field Service Engineer, you will be instrumental in maintaining the customer's locomotive fleet to ensure safe and reliable operation, through the delivery of proactive and reactive, scheduled and unscheduled maintenance at various locations including railway sidings, depots and customer sites. You will take a proactive approach to identifying and reporting potential issues and defects that could lead to loco failure or problems with reliability. In delivering a reliable service for our customers you will take part in the on‑call roster. Overnight stays may be required where work cannot be completed in a set time.

This is predominantly a lone working role where you will be expected to work autonomously using tools and procedures available to you as well as your own initiative and skillset, to ensure vehicles are reliable and accessible for the customers services. You will be supported by a friendly and dedicated team and approachable managers who care about every team member and provide individual self‑development through continuous training.

Field Service Engineer role includes:

• Carrying out scheduled maintenance, repair, overhaul, modification and fault‑finding activities.
• Responding to the customer's unscheduled events in a rapid & efficient manner while delivering high standards of engineering workmanship, to include detailed reports and documentation.
• Complete modifications and special checks within the scheduled maintenance.
• Acting as a role model with a safety mindset exemplifying the company's QHSE Policies and Core values.
• Building productive and effective working relationships with company staff, peers and customers.
• Partaking in a 24/7 on‑call roster to provide out of hours support to the customer. You will cover 1 week in 10 for nights and 1 week in 10 for days (including weekends)
• Contribute with key stakeholders to help build a reliable fleet.
• Ensuring all work is documented correctly through our maintenance management system.

Successful Field Service Engineer candidates will be able to demonstrate the following:

Qualifications

Essential:

• Engineering Advanced Apprenticeship or equivalent experience
• BTEC National Certificate /ONC in Engineering or European equivalent.
• Driving license
• Prior experience maintaining and repairing diesel electric locomotives
• Experience working with Class 66 and Class 69

Desirable:

• Emergency First Aid
• Designated Person
• Personal Track Safety

Competencies/Experience

• Proven record of working effectively with Diesel engineering technology, associated systems and controls.
• Relevant experience gained in similar position/similar locomotive and familiar with Company products.
• Ability to meet people with ease and confidence, understanding and accommodating the customers needs.
• Ability to self‑start and proactively deliver the service.
• Strong communicator, able to foster relationships at all levels with both customers and peers
• Able to be assertive and make decisions in a timely manner, but remain non‑confrontational when handling or involved in conflict situations
• A safety‑first mindset.
• A logical, analytical, and objective approach to problem solving and fault diagnosis.
• Detail focused with a disciplined and detailed approach to task completion
• Understand the safety culture within the UK rail industry and how maintenance impacts on delivering safety.
• Reasonable IT skills with a knowledge of Microsoft office
• A flexible approach and attitude to working hours that are out of normal hours of work.

About the Company

Progress Rail Locomotive Europe is a subsidiary of Caterpillar, specialized in manufacturing, maintaining and overhauling diesel‑electric locomotives across the world. For more than half a century Progress Rail Locomotive Europe, has hauled freight and passengers, powered ships, and generated electricity for over 100 countries around the globe. Becoming a part of Progress Rail Locomotive Europe means becoming a part of a challenging and bright future in our global marketplace.

Equal Opportunities Statement

Progress Rail Locomotive Europe are committed to providing an inclusive and welcoming workplace for all. We encourage applications from all sections of the community. If you require any assistance with the application or selection process, please reach out to the Recruiter to discuss.