Field Service Engineer

Osprey Engineering Solutions; Tetford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading distributor of compressed air equipment is looking for a Field Service Engineer who will be responsible for diagnosing equipment faults and providing exceptional aftermarket services. The role involves servicing a diverse product portfolio and reporting directly to the Service Manager. Candidates should have an HND or HNC in engineering and strong communication and decision-making skills. This position offers a commercial company car and a mobile phone as part of the benefits package.

Benefits

Commercial company car

Mobile phone

Qualifications

• HND/HNC in an engineering discipline is essential.
• Ability to diagnose and solve equipment faults.
• Good decision-making and communication skills.

Responsibilities

• Servicing, repairs, fault diagnosis, and commissioning of new equipment.
• Manage and utilise the company software system.
• Communicate customer requirements back to service coordinators.

Skills

Diagnose and solve equipment faults

Calmness under pressure

Good interpersonal relationship skills

Decision-making skills

Communication skills

Education

HND/HNC in engineering discipline

Tools

Microsoft Office Suite

Job description

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Were looking for a Field Service Engineer able to diagnose and solve equipment faults, to join a specialist distributor of compressed air equipment.

As a Field Service Engineer, youll be responsible for providing the service department with aftermarket services and support on all equipment within the companys varied product portfolio that includes:

Piston compressors | Rotary Screw air compressors | Rotary vane air compressors | Rotary Screw vacuum pumps | Refrigerated compressed air dryers | Heated and non-heated desiccant dryers | Filters | Condensate Drains | Chillers | Breathing Air Units | Nitrogen Generators

This role includes a commercial company car and mobile phone as part of the package.

Key Duties & Responsibilities

• Responsible for servicing, repairs, fault diagnosis, and the commissioning of new equipment
• Reporting to the Service Manager and liaising with the service coordinators
• Manage and utilising the company software system
• Communicating customer requirements back to the service coordinators
• Communicating any changes in site circumstances or changes to site equipment back to the service coordinators
• Identifying spare parts requirement on site including part numbers and reporting back to the service coordinators
• Referring complaints of service or product failure to service coordinators for investigation by the Contract Manager
• Communicating solutions, successes, and opportunities to the Service Manager
• Adhere to Health and Safety regulations and be able to work to risk and method statements

Skills & Experience

• HND/HNC in an engineering discipline.
• Must be able to diagnose and solve equipment faults
• Calmness under pressure
• Smart appearance
• Maintain records to a high standard
• Good interpersonal relationship skills
• Good decision-making, communication, and IT skills
• Should have sound practical judgment of priorities
• A sound working knowledge of Microsoft office suite
• Willingness to work alone and as part of a team

Contact Callum today to learn more about this Field Service Engineer role, or click below to get started with your application right away.