Field Service Engineer

Kion Group; Swanley; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits as a Field Service Engineer with a leading company in material handling. You will engage in a dynamic role, tackling diverse tasks from diagnosing technical issues to performing preventative maintenance on cutting-edge equipment. With a focus on customer satisfaction and employee development, this position offers a competitive salary, comprehensive training, and a supportive work environment. Join a team that values excellence and innovation, and take your career to the next level while enjoying the benefits of a well-rounded package, including a company van and generous leave policies.

Benefits

Company van

Fuel card

Paid travel

25 days annual leave

Company pension scheme

Discount scheme

Employee Incentive Schemes

Laptop and phone provided

Specialist tooling provided

PPE supplied

Qualifications

• Experience as a vehicle technician or mechanical engineer is preferred.
• Comfortable using IT equipment for record-keeping and ordering.

Responsibilities

• Diagnose and resolve technical issues with forklifts and material handling equipment.
• Conduct preventative maintenance and essential check-ups on equipment.

Skills

Problem-solving

Technical diagnosis

Customer relationship management

Preventative maintenance

IT equipment usage

Education

NVQ Level 3 or equivalent

Tools

Forklift trucks

Material handling equipment

Specialist tooling

Job description

Exciting Career Opportunity as a Field Service Engineer at Linde Material Handling in Essex, covering the CM/RM/EN/East London Postcodes.

Are you ready to take the next step in your career as a Field Service Engineer?

Linde Material Handling, a global leader in forklift trucks and warehouse equipment, is seeking skilled Field Service Engineers to join our team.

As a Field Service Engineer, you will embark on a dynamic journey in the world of material handling, where no two days are the same. You’ll immerse yourself in a diverse array of tasks, expertly navigating our extensive lineup of products—from agile pallet trucks to robust counterbalance machines, and cutting-edge very narrow aisle (VNA) trucks to innovative automated solutions.

At Linde Material Handling, we offer a competitive benefits package, which includes:

• A competitive salary based on your experience
• The option of a 40-hour or 45-hour working week, Monday to Friday, shift premium and OT is available for those that want it.
• 25 days of annual leave plus statutory bank holidays
• A company pension scheme with a 6% employer contribution and a minimum 4% employee contribution
• Eligibility to participate in Employee Incentive Schemes

Join us and become part of a team that values employee engagement, strives for excellence, and prioritises customer satisfaction.

What we offer:

At Linde Material Handling, the package we offer includes:

• A competitive salary scale dependent on your experience.
• The option of a 40-hour or 45-hour working week, Monday to Friday, shift premium and OT is available for those that want it.
• 25 days annual leave + statutory bank holidays
• Additional days holiday based on long service milestones
• Company pension scheme - 6% employer contribution; minimum 4% employee contribution
• Discount scheme, with access to deals from some of the UK’s largest brands
• “Recommend a friend scheme” – if you enjoy your role, recommend someone else and get rewarded!
• Eligibility to join the Employee Incentive Schemes
• Receive a 6-week Induction which offers world class training to enable you in your role
• Long term training development plans, some of the best in the industry.
• World class Linde specialised product training
• Full Forklift Driver Licence
• Opportunity for growth through technical grading process
• Opportunity for the right candidates to undertake extended learning (Degree level)
• We support our engineers with local and national technical support
• Laptop and phone provided
• All specialist tooling provided and tool replacement policy provided by the company (Wear and Tear)
• Ensuring you are safe and look the part, all PPE supplied company cleaned specialist work wear

In addition, Field Service Engineer’s package includes:

• Paid travel “Door to Door”
• Customer base close to home with average travel just 30 minutes
• Company van and fuel card, with the option for private use
• Van washing through fuel card account
• Occasional on-call support, paid in addition to your salary

Tasks and Qualifications:

Your role will be both hands-on and problem-solving-oriented, as you diagnose and resolve technical issues, ensuring our equipment operates at peak efficiency. You’ll also be the guardian of preventative maintenance, conducting essential check-ups that keep our fleet running smoothly.

Traveling to various customer locations, you’ll bring your expertise to service Linde forklifts and other state-of-the-art material handling equipment, forging strong relationships, and delivering exceptional support. Prepare to be on the move, tackling challenges head-on and becoming an integral part of our customers’ operation.

We are interested in candidates with experience as vehicle technicians or mechanical engineers, particularly those who have worked as forklift technicians, plant fitters, plant technicians, or vehicle technicians. Experience with plant equipment, powered access equipment, agricultural machinery, motor vehicles, or industrial cleaners is highly desirable, but not essential. If you're unsure whether your background fits, why not talk to us?

• Ideally, you will have an NVQ level 3 (or equivalent) qualification, although this is not essential.
• Comfortable using IT equipment is essential, as we utilize the latest technology for record-keeping and ordering.
• You will need a full UK driving licence.
• As a Linde engineer, you should be comfortable working autonomously and within a team.

Linde is committed to fostering a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from individuals of all backgrounds, abilities, and experience. If you require any adjustments or accommodations during the application or interview process, please let us know.