Field Service Engineer

Max Spielmann Ltd.; Stoke-on-Trent; On-site; GBP 28,000 - 34,000; Full time

Job summary

Max Spielmann Ltd. is seeking a dedicated Field Service Engineer to maintain photobooths and related machines in Stoke-on-Trent. This exciting full-time position offers comprehensive training, a competitive salary of £28,782, and an uncapped bonus scheme. Candidates will enjoy generous benefits and excellent career progression in a supportive, family-oriented work environment.

Benefits

Birthdays off

Generous colleague discounts

Timpson holiday homes

Excellent promotional prospects

Qualifications

• Full driving license required.
• No prior experience is necessary; extensive training will be provided.
• Self-motivated and keen to learn new skills.

Responsibilities

• Maintain and restock photobooths and key cutting machines.
• Perform preventative service visits and repairs.
• Build relationships with colleagues and partners.

Skills

Multitasking

Initiative

Customer service

Job description

Timpson Group

We are seeking a dedicated Field Service Engineer to join our team. This full-time role involves maintaining our estate of photobooths, photo printing machines, and key cutting machines. Full training and a company vehicle will be provided.

Position: Full Time

Hours: 45 hours per week, working 5 out of 7 days

Salary: £28,782 per annum + bonus scheme

Location: Stoke-on-Trent, UK

The ideal candidate will live within approximately 10 miles of Stoke-on-Trent, with travel required to service machines in surrounding areas.

We pride ourselves on delighting our customers and colleagues. The role involves multitasking and using your initiative to ensure all machines are operational and presentable, turning first-time customers into lifelong clients.

This position offers more than traditional field service work; it is rewarding and enjoyable for the right person. Our business promotes a fun, energetic, and motivating atmosphere.

If you hold a full driving license, are self-motivated, eager for bonuses, keen to learn new skills, and take pride in your personal standards, you are the perfect fit for our team.

Work hours are 45 per week, with a starting salary of £28,782. After probation, you will be eligible for an uncapped monthly bonus, typically around £400.

Our benefits include:

• Birthdays off
• Generous colleague discounts
• Timpson holiday homes
• Excellent promotional prospects

Joining the Timpson group means being part of a well-established family business rooted in trust and kindness.

No prior experience is required as we provide extensive training in all skills, service, and management.

Working with us offers excellent progression opportunities and a supportive environment where you will be valued as part of the family.

Key Responsibilities

• Replenishing and restocking machines
• Carrying out preventative service visits within a designated territory
• Completing site surveys for new installations
• Cleaning machines to ensure they are in excellent condition
• Handling cash removals and deposits
• Performing repairs as part of ongoing maintenance
• Managing stock both on-site and in vehicles
• Providing support or holiday cover for other field engineers
• Building strong relationships with colleagues and concession partners
• Maintaining a professional appearance and leaving machines in better condition than found