Field Service Engineer

Eppendorf; Stevenage; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading life science company is seeking a Technical Service Professional in Stevenage to perform maintenance and repairs on laboratory equipment. Candidates should have at least 3 years of relevant experience and a strong technical background. The position requires effective communication skills and a valid UK driving license, along with flexibility for travel across the UK and Ireland.

Benefits

Attractive salary

Professional development opportunities

Appreciative working environment

Qualifications

• At least 3 years’ experience in a similar position.
• Knowledge of laboratory, medical, or hospital equipment repair.
• Valid UK driving license.

Responsibilities

• Perform technical service activities to assigned products.
• Maintain stock of spares as indicated by the Service Manager.
• Travel flexibly to various site locations within the UK and Ireland.

Skills

Technical background

Communication skills

MS Office proficiency

Job description

Your challenges

• Consistently and accurately perform technical service activities to the product group to which you are assigned and are supplied by Eppendorf.
• Perform maintenance and repairs on customer site and in house.
• Complete service reports and documentation accurately.
• Maintain direct communication with the customer for the duration of the job.
• Maintain up to date, extensive knowledge of the development of assigned Eppendorf products with training tools provided.
• Manage stock of spares at the levels as indicated by the Service Manger
• You are flexible to travel to multiple site locations within the UK and Ireland which at times may involve overnight stays, sometimes at short notice.

Your expertise

• A strong technical background and education
• At least 3 years’ experience in a similar position
• Knowledge of repair and maintenance of laboratory, medical and/or hospital equipment
• Profound MS Office skills
• Valid UK driving license
• Effective communication skills, professional attitude towards putting the customer first.
• Be located within the central belt of the UK; Manchester, Leeds, Sheffield areas.

Your benefits at Eppendorf

• Your work is meaningful. Together we contribute to improve human living conditions.
• We offer you creative freedom with a strong, international premium brand in the life science industry.
• We value and reward your performance with an attractive salary.
• Continuous professional development opportunities to grow both personally and professionally. Our opportunities range from a variety of training courses, participation in conferences and access to learning platforms.
• With us, you will find a colorful, cosmopolitan, and appreciative working environment with always up-to-date technologies, methods and tools in an environment that also invites networking.