Field Service Engineer

Pyramid8; Sheffield; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prominent Life Science business is seeking a Field Service Engineer to join their Sheffield team. This role involves providing technical support, conducting installations, and training customers on sophisticated instruments in a fast-paced environment. The ideal candidate will have a scientific background and a strong drive for problem-solving.

Qualifications

• Experience/knowledge of HPLC or Liquid Scintillation Counting.
• Full driving license is required.
• Relevant experience in Pharmaceutical or Nuclear Medicine industries.

Responsibilities

• On-site installation and operator training of instruments and software.
• Preventative maintenance and qualification (IQ/OQ).
• Diagnosis and repair of systems.

Skills

Problem-solving

Communication

Independence

Tools

Liquid Chromatography (HPLC)

Liquid Scintillation Counting

Job description

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Pyramid8 are working with a Life Science Business in Sheffield for a Field Service Engineer to join their team, The Field Service Engineer would suit someone looking to move from laboratory work to a Field Service Engineer role, or someone with proven Field Service Engineer experience and knowledge in the Life Sciences Sectors.

Our client is looking for a Field Service Engineer to join their team, they are a world leading manufacturer and supplier of instrumentation and software to the Life Science, PET/Nuclear Medicine sectors.

Our client is a world leading manufacturer and supplier of instrumentation and software to the Life Science Sector, and they deliver the highest quality products and exceptional service. They are an award-winning business who continue to grow year on year.

The Role

Due to ongoing expansion, they are looking for a field service engineer to join their busy service team, providing field service, technical support, software support and operator training to our customers. This will primarily involve travel within the UK, but European and worldwide travel will be a significant part of the role.

The position would suit someone looking for a career in scientific field service work or to move from the laboratory to a FSE role. This is a great opportunity to work with a customer-focused company supporting several niche product lines. The position will be based out of their Sheffield office.

Responsibilities

• On-site installation and operator training of instruments and software
• Preventative maintenance and qualification (IQ/OQ)
• Diagnosis and repair of systems
• Pre- and post-sales support
• Scheduling and prioritising of service jobs
• Effective communication with customers
• Assist as needed with product demonstrations
• Prepare/submit service reports to customers

Requirements

• Experience/knowledge of Liquid Chromatography (HPLC) or Liquid Scintillation Counting
• Full driving licence
• Willingness to travel extensively
• Highly motivated and have strong problem-solving abilities
• Excellent verbal and written communications skills
• Able to work independently
• Computer experience and proficiency
• Relevant experience in the Pharmaceutical or Nuclear Medicine industries
• Experience of working with radioactivity would be an advantage