Field Service Engineer

TieTalent; Rushden; On-site; GBP 80,000 - 100,000; Full time

Job description

Our client is a leader in its specialist field. Due to uninterrupted year on year growth, they now require a Field Service Engineer, primarily for Midlands and South regions, to install and maintain their range of equipment which is found in laboratories and research establishments across the UK.

If you are seeking a wide varied workload involving installation, maintenance and repairs to electro-mechanical and digitally controlled devices then this position may appeal to you!

Responsibilities:

• You will be training and instructing customers in the safe operation of bio medical devices post commissioning, and subsequently attending sites for planned maintenance and service duties as well as emergency breakdowns.
• Maintain accurate records and documentation of service activities.
• Keep up to date with product knowledge and industry trends.
• Ensure compliance with health and safety regulations.
• Development of good working relationships with clients is essential so that business development opportunities are optimised.
• Previous service engineering experience is required, and you should be familiar with electromechanical technology and programmable, digital controls.

Qualifications:

• Proven experience as a Field Service Engineer or a similar role.
• Strong problem-solving skills and the ability to work independently.
• Excellent communication and interpersonal skills.
• A valid driver's license to travel to client sites as needed.
• Knowledge of industry-specific software and tools.
• Certification in relevant technologies is a plus.
• Electrically biased would be preferred but is not a necessity.

Benefits:

• Annual Bonus Scheme – Eligible after 1 year service.
• Annual Leave – 20 days, increases to max of 30 on time served system.
• Sick Pay Scheme – Once probation is passed.
• Workplace Pension – Once probation is passed.
• Life Assurance.
• Company Van Provided.

Candidates from pharmacy, chemical, water and food processing industries will be actively considered.