Field Service Engineer

Brazen Search; Redditch; On-site; GBP 35,000 - 42,000; Full time

Job summary

A leading engineering services provider is seeking a Packaging Machinery Service Engineer in the Midlands & South West regions. The role involves servicing automated packaging machinery and providing outstanding customer support. Candidates should have at least 5 years of field service experience, strong technical skills in mechanical and electrical systems, and the ability to work independently. Competitive salary and benefits offered.

Benefits

Competitive salary

Fully expensed company vehicle

Ongoing training and career development

25 days holiday + bank holidays

Pension scheme

Qualifications

• Minimum 5 years' experience in field service engineering.
• Strong technical knowledge across mechanical and electrical systems.
• Proven ability to deliver timely solutions under pressure.

Responsibilities

• Service and maintain automated packaging machinery.
• Carry out planned preventive maintenance.
• Diagnose faults and implement repairs.

Skills

Fault-finding

Customer service

Mechanical systems

Electrical systems

Communication

Tools

PLC systems

Automated packaging machinery

Job description

Overview

Packaging Machinery Service Engineer - Midlands & South West

Locations: Midlands & South West England

Salary: Up to £42,000 (DOE)

Full-Time | Permanent

About Us

We are a market-leading engineering services provider, specialising in the installation, maintenance, and support of automated packaging machinery across the UK. Following continued growth and new contract wins, we are seeking an experienced Field Service Engineer to join our team, covering customers throughout the Midlands and South West region.

This is a fantastic opportunity for engineers with experience in packaging machinery, automation, or related equipment to join a forward-thinking business that values technical expertise, reliability, and customer service.

The Role

As a Packaging Machinery Service Engineer, you will play a key role in ensuring our customers\' production equipment remains reliable, efficient, and fully operational. You will carry out planned and reactive service work on a variety of packaging systems, providing on-site support and excellent customer care.

Responsibilities

• Service, maintenance, and fault-finding on:
  • Automated packaging machinery
  • Conveying and handling systems
  • PLC-driven equipment
• Carry out planned preventive maintenance (PPM) and attend reactive callouts.
• Diagnose faults and implement effective repairs to minimise downtime.
• Maintain accurate service records via our service management system.
• Ensure compliance with safety standards and manufacturer specifications.
• Liaise with clients professionally, providing recommendations and technical support.
• Participate in the on-call rota (as required).

About You

• Minimum 5 years\' experience in field service engineering within packaging, automation, or similar machinery.
• Strong technical knowledge across mechanical and electrical systems (experience with PLCs advantageous).
• Proven ability to fault-find under pressure and deliver timely solutions.
• Full UK driving licence.
• Strong communication and customer service skills.
• Ability to work independently and manage your own workload.

What We Offer

• Competitive salary up to £42,000 (depending on experience).
• Fully expensed company vehicle, fuel card, tools, and uniform.
• Ongoing training and career development opportunities.
• Work with leading packaging and automation technology.
• 25 days holiday + bank holidays.
• Pension scheme.

If you\'re a skilled Packaging Machinery Engineer looking to join a growing business and work with leading-edge automation, we\'d love to hear from you. Apply today to take the next step in your engineering career.