Field Service Engineer

STERIS IMS; Reading; On-site; GBP 30,000 - 45,000; Full time

Job summary

STERIS IMS is seeking a Field Service Engineer to provide top-tier maintenance and engineering services in the healthcare sector. The ideal candidate will have strong mechanical and electrical skills, along with a dedication to customer service. This role offers an opportunity to join a global leader in infection prevention and make a significant difference in healthcare.

Qualifications

• 2 years of industry-related experience required.
• Valid driver's license necessary.
• Technical knowledge of washing and sterilization processing units essential.

Responsibilities

• Perform preventive and corrective maintenance on STERIS/Cantel product lines.
• Troubleshoot and certify equipment using standard tools.
• Maintain inventory and complete service reports.

Skills

Mechanical skills

Electrical skills

Problem solving

Customer service

Education

Completion of a recognized mechanical, electrical, or electronic technical training scheme

Minimum of 2 years industry-related experience

Job description

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

HOW YOU WILL MAKE A DIFFERENCE

About you:

Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for excellent customer service, problem solving, and possess strong mechanical and electrical skills? If so, then a career with STERIS in our Healthcare Engineering team could be a great fit for you.

About Us:

At STERIS we are a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS, you GROW, LEARN and MAKE A DIFFERENCE.

We are currently recruiting for a Field Service Engineer vacancy. This is an excellent opportunity to join us at a skilled level in a division that drives the business forwards through providing a best-in-class engineering service to our customers.

WHAT YOU WILL DO

The Service Engineer performs required preventive and corrective maintenance on the STERIS/Cantel product lines and field troubleshooting primarily in their service area in the country.

Perform preventive and corrective maintenance required on STERIS/Cantel product lines, related product lines, and competitive equipment. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).

• Perform administrative duties as assigned including computer synchronization daily, complete service reports, maintaining tools and parts inventory to prescribed levels as required by Team Leaders and Service Manager.
• Use the Corporate applications (Siebel, Oracle, Sales Connection, others) to handle daily activity.
• Develop and maintain effective, communicative relationships with customers, managers, support functions, and the sales organization.
• Maintain a courteous and professional demeanor when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
• Provide solutions to customers to enhance sales and growth in the field through effective positioning of STERIS/Cantel products and services, identifying opportunities, and passing leads to management and sales.
• Other duties as assigned by the Service Manager.

Education & Experience

• Minimum of 2 years industry-related experience and a general knowledge of operating washing and sterilization processing units.
• Valid driver’s license required.

Preferred Experience

• Good troubleshooting skills and proven organizational attitude.
• Computer literacy with good communication skills, both oral and written.
• Sufficient technical knowledge of the English language.
• Completion of a recognized mechanical, electrical, or electronic technical training scheme.

Skills

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. We help our customers create a healthier and safer world by providing innovative healthcare, life sciences, and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.