Field Service Engineer

Clarke Energy Uk; Nottingham; On-site; GBP 40,000 - 58,000; Full time

Job summary

Join Clarke Energy as a Field Service Engineer and play a crucial role in maintaining gas engines and plant equipment. This position offers an opportunity to apply your engineering skills while ensuring high standards of service and reliability. Ideal candidates should have extensive experience and be ready for a challenging role that involves travel and teamwork.

Benefits

Competitive hourly rate with overtime

Travel paid at single time

On call rota participation with call-out fee

25 days holiday plus 8 Bank Holidays

Company pension contribution of 7%

Comprehensive training program

Qualifications

• Minimum of 5 years' service engineering experience.
• Apprentice-trained engineer with Gas Safe registration.
• Full driving license and willingness to travel.

Responsibilities

• Perform scheduled maintenance to ensure equipment reliability.
• Respond to callouts and troubleshoot faults effectively.
• Build positive relationships with customers and document service reports.

Skills

Engineering expertise

Maintenance skills

Troubleshooting

Relationship-building

Coaching

Education

NVQ Level 3 in Electrical or Mechanical Engineering

Gas Safe registration

Job description

Job Title: Field Service Engineer – North West

Reports To: Area Service Manager

Function: Service

Location: North West, with possible UK travel as required

Are you a skilled engineer looking for an opportunity to showcase your expertise? Join Clarke Energy as a Field Service Engineer, where you’ll ensure the reliability and performance of our gas engines and related plant equipment.

Job Purpose
To maximize the availability and performance of gas engines and associated systems through expert maintenance, troubleshooting, and fault resolution. This role involves ensuring scheduled maintenance is completed to the highest standards while minimizing downtime and costs for customers.

Key Responsibilities:

Maintenance and Troubleshooting

• Perform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements.
• Respond promptly to out-of-hours callouts, troubleshooting faults effectively and restoring equipment operation.
• Collect, label, and dispatch oil samples to the laboratory in accordance with agreed procedures.
• Select and order the correct parts, returning any unused items to minimize waste.
• Maintain van stock accurately, using parts responsibly, and reporting any shortages to the Area Manager.

Customer and Team Support

• Build and maintain positive relationships with customers by providing professional, responsive support.
• Maintain clear communication with the Area Manager, customers, and subcontractors to ensure smooth site operations.
• Document all site visits and complete detailed service reports in line with agreed quality standards and deadlines.

Tools and Equipment

• Keep company-provided tools and equipment in excellent condition, ensuring they are clean, well-maintained, and calibrated as required.
• Maintain high standards of site cleanliness and presentation.

Supervision and Training

• Support the Area Manager by supervising, training, and mentoring apprentices and new team members.

Health, Safety, and Environment

• Adhere to all health, safety, and environmental standards and regulations at all times.

What We’re Looking For:

Technical Skills and Knowledge

• Strong engineering expertise with a solid understanding of gas engines and related systems.
• Electrical and mechanical engineering knowledge.
• Gas Safe registered.
• Proficient IT skills to document work and support reporting requirements.
• Coaching and mentoring abilities.

Personal Attributes

We’re looking for someone who is:

• Trustworthy, professional, and reliable.
• Flexible and adaptable to changing demands.
• Customer-focused with strong relationship-building skills.
• Organized and able to manage workload effectively.
• Proactive, taking initiative to ensure tasks are completed efficiently.
• Resilient under pressure and committed to quality and improvement.

Qualifications and Experience
Essential:

• A minimum of 5 years’ service engineering experience.
• NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering.
• Apprentice-trained engineer.
• Gas Safe registration.
• Full driving license.
• Willingness to travel extensively, work unsociable hours, and stay away from home when required.
  
  Desirable
  Experience with gas engines.

What do you get in return?

• Competitive hourly rate with overtime paid at 1.5x basic rate
• Up to 30 min each way, each day travel paid at single time
• On call rota participation with call-out fee
• 25 days holiday plus 8 Bank Holidays
• Opportunity to buy or sell up to 5 days additional holidays per year
• Company pension contribution of 7%
• Company Van provided
• Comprehensive training program on Jenbacher engines and systems, delivered in Liverpool by our dedicated Training team

If you’re a skilled and motivated engineer ready to take on a challenging and rewarding role, we’d love to hear from you. Join Clarke Energy and be part of a team dedicated to delivering exceptional service to our customers.