Field Service Engineer

JR United Kingdom; Milton Keynes; On-site; GBP 35,000; Full time

Job summary

An established industry player is seeking dedicated Field Service Engineers to join their team. This permanent role involves travelling to various sites for the maintenance, repair, and installation of train door systems. Candidates will enjoy a competitive salary, excellent holiday benefits, and overtime pay. The position requires flexibility to work away from home during the week, with opportunities for hands-on technical work and customer interaction. Join a dynamic team and contribute to ensuring the safety and efficiency of rail systems across the country.

Benefits

28 holiday days, increasing with service

Company pension

Company van

Paid train travel

Qualifications

• Proven background in troubleshooting and customer service.
• Hands-on experience in maintenance and repair of mechanical systems.

Responsibilities

• Provide on-site support for repairs and upgrades of engineering systems.
• Conduct training sessions for customers to maximize system effectiveness.

Skills

Troubleshooting

Customer Service

Technical Reporting

Communication Skills

Education

Certification in Mechatronics

Training in Electrical Engineering

Job description

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We are recruiting Field Service Engineers for our client to join their team on a permanent basis.

The company supplies, services, repairs and replaces train doors on train stock for a number of customers across the country.
The role will involve travelling to various sites and rail depots for maintenance, repair and installation of train door systems ensuring they operate as required.
The successful candidates will need to work away from home during the week when required (normally 3 to 4 nights per week) and the role will involve night work on occasion also.
Your new role

The role will involve but not limited to the following duties:

• Provide on-site support for repairs, upgrades, and overhauls of engineering systems.
• Conduct training sessions for customers to maximise system effectiveness.
• Carrying out the work, troubleshooting and integration of existing systems as well as suggestion of remedial measures in the event of malfunctions
• Troubleshoot malfunctions and suggest corrective actions.
• Process repair and replacement orders independently.
• Prepare detailed work reports and documentation.
• Ensure compliance with safety guidelines and company policies.
• Collaborate with the team to identify and resolve technical issues.
• Flexibility to travel and stay away from home when required

Requirements:

• Proven background in troubleshooting and customer service. Familiarity with door wings, sliding steps, and drives is a plus.
• Hands-on experience in maintenance and repair of technological mechanical systems
• Certification or training in mechatronics or electrical engineering is advantageous.
• Strong communication and documentation skills. Proficient in technical reporting and computer use.
• Willingness to travel and stay away when required, normally three to four nights per week.

What you'll get in return

• Salary = £35,000 per annum + Overtime
• 28 holiday days, rising by one each year of service to a maximum of 33
• Company pension
• Overtime rates apply over the contracted 38hrs per week.
• Time & Third for Weekdays, Time & Half for Weekends & Double Time for Nightshifts
• Company van where required
• Paid train travel

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now and speak to Garry on 01603 580180.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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