Field Service Engineer

Osborne Appointments; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global FMCG business is seeking a hands-on Field Service Engineer to join its growing technical team. This permanent, full-time position offers a competitive salary and excellent benefits, ensuring satisfaction and opportunities for growth within a supportive environment. With tasks focused on food processing machinery, the engineer will play a crucial role in maintaining equipment reliability across the North of England.

Benefits

Optional overtime available

25 days annual leave

Discretionary annual bonus

Company-paid private medical insurance

Access to comprehensive company benefits portal

Personalised financial coaching

Quality company vehicle

Qualifications

• Qualified multi-skilled engineer with 5 years of post-apprenticeship experience.
• 2-4 years of field service experience in FMCG or food production preferred.
• Strong knowledge of pneumatics, hydraulics, and motor control systems.

Responsibilities

• Install, commission, repair and maintain food industry equipment.
• Deliver high-quality technical support to customers.
• Document service visits and communicate effectively with internal teams.

Skills

Problem-solving

Communication

Customer-focused attitude

Education

Electro-mechanical background (apprenticeship or equivalent)

Tools

PLCs

Ladder Logic

Job description

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Service Engineer – Food Industry Machinery
Salary: £60,000 OTE
Permanent, Full Time | Regionally based role: North England

About the Role

A leading global FMCG business is seeking a hands-on Field Service Engineer to join its growing technical team. In this role, you will be responsible for the installation, commissioning, repair, and maintenance of high-performance food processing and packaging machinery across a regional customer base. You’ll play a key role in delivering technical excellence and ensuring that equipment performance, reliability, and customer satisfaction are consistently upheld.

Enjoy a Monday–Friday working pattern with regionally focused assignments, meaning minimal nights away from home.

Why Join?

As part of a leading global FMCG business, you’ll be joining a company that genuinely invests in its people. You’ll enjoy a comprehensive benefits package that includes:

• Monday–Friday schedule
  No obligation to work weekends, no call-outs, and no night shifts
• Optional overtime available
  £50 per hour on weekends, and 1.5x standard rate before 8:30am and after 5:30pm Monday–Friday
• 25 days annual leave
  Plus statutory bank holidays
• Discretionary annual bonus
• Quality company vehicle
  Fully equipped and available for personal use
• Door to Door pay (including over time rates)
• Company-paid private medical insurance
  Coverage for you and your family
• Private dental plan
  For you and your partner
• Training and development opportunities
  Including international, manufacturer-led training overseas
• Life assurance cover (4x salary)
• Access to a comprehensive company benefits portal
  Includes retail discounts, wellbeing hub, and lifestyle support
• Personalised financial coaching
  Through Octopus Finance
• Supportive team culture
  Work with a collaborative and skilled group of professionals

Key Responsibilities

• Install, commission, repair and maintain a wide range of market-leading food industry equipment
  • Deliver high-quality technical support to customers, both on-site and remotely
  • Troubleshoot complex mechanical, electrical, pneumatic and hydraulic systems
  • Read and interpret detailed electrical, pneumatic and hydraulic schematics
  • Document service visits accurately and communicate effectively with internal teams and clients
  • Provide training and support to customer operators and maintenance teams
  • Ensure all work meets health, safety, and compliance standards
  • Actively contribute to continuous improvement and customer satisfaction initiatives
• Qualified multi-skilled engineer with 5 years of post-apprenticeship experience
  • 2–4 years of field service experience, ideally within the FMCG or food production sectors
  • Electro-mechanical background (apprenticeship or equivalent) preferred
  • Strong knowledge of pneumatics, hydraulics, and motor control systems
  • Experience with PLCs and Ladder Logic is advantageous
  • Excellent problem-solving and fault-finding skills
  • Ability to interpret technical drawings and documentation
  • Full, valid UK driving licence required
  • Strong communication skills and a customer-focused, ‘can-do’ attitude