Field Service Engineer

Hollybank Trustees Ltd; Luton; On-site; GBP 28,000 - 32,000; Full time

Job summary

Hollybank Trustees Ltd in Luton is seeking a Field Service Engineer for our Fleet division to perform regular maintenance, testing, inspecting and reactive breakdown service calls on customer equipment. You will install and commission new equipment, produce timely service reports and ensure all calls meet SLA while maintaining strong relationships with customers.

Applicants should have hands-on experience with tools and mechanical or electrical work, plus PC hardware familiarity and the ability

Qualifications

• Experience using hand tools.
• Technical awareness in mechanical or electrical contexts.
• Mechanical or electrical experience, professionally or hobbyist.
• Ability to voltage test AC/DC single and three-phase supplies is a plus.
• Strong customer service skills and professional demeanor.
• Flexible approach to working alone or in a team.
• Understanding of PC hardware, networking and IT troubleshooting.
• Comfortable working at height.

Responsibilities

• Daily diagnostic testing, troubleshooting and repair of customer equipment.
• Installation and commissioning of new equipment.
• Maintain and enhance customer relationships.
• Produce timely and accurate service reports.
• Ensure all calls are attended promptly and within SLA.
• Ensure equipment is maintained and in good working order.

Skills

Hand tools

Technical awareness

Mechanical or electrical

Voltage testing (AC/DC)

Customer service

Flexible / work solo or in team

PC hardware

Height work

Job description

Location: On site / Luton, UK
job type: Permanent / Full-time
Sector and subsector: Operations | Engineering Services
Annual Salary range:from £ 28,000.00 to £ 32,000.00
Salary details: On target earnings, OTE

As a Field Service Engineer in our Fleet division you will conduct regular maintenance, testing & inspecting and reactive breakdown service calls on a range of equipment as well as completing necessary paperwork for quality and safety inspections.

What you'll do:

• Daily diagnostic testing, troubleshooting and repair of customer equipment.
• Installation and commissioning of new equipment.
• Maintain and enhance customer relationships.
• Produce timely and accurate service reports.
• Ensure all calls are attended promptly and within set SLA.
• Ensure all company equipment is properly maintained and in good working order at all times.

If needed we can provide equipment specific training, however the following skills and attributes will definitely set you up for success:

• Experience using hand tools.
• Technical awareness.
• Mechanical or electrical experience, either professionally or through self interest.
• Ability to voltage test AC/DC single and three phase supplies is a plus!
• Strong customer service skills with the ability to interact confidently and professionally.
• Flexible approach with the ability to work alone or as part of a team.
• Understanding of PC hardware (networking and IT troubleshooting)
• Comfortable working at height.

For this role you can be based in or around Luton / M25, so ifyou’reinterested in finding outmore,

Diversity,Equityand Inclusion; our commitment to DEI:At TSG UK, we are proud to be an equal opportunity employer. We are committed to treating all employees and applicants fairly, regardless of age, disability, gender, sexual orientation, pregnancy, race, religion, ethnicity, or marital status.We value the diverse perspectives that an inclusive workforce brings andencouragecandidates from all backgrounds to apply and contribute to our mission.