Field Service Engineer

System Recruitment Limited; Luton; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading company in the PLC Controlled Manufacturing sector is seeking a Field Service Engineer for a permanent position. This role involves installing and maintaining CAD/CAM equipment across Southern England, requiring strong mechanical and electronic knowledge along with customer service skills. Overnight stays may be required, and the successful candidate should have at least 5 years of relevant experience.

Qualifications

• Minimum 5 years experience as a Field Service Engineer or in Customer Service.
• Good knowledge of CAD/CAM equipment and software.
• Electrical, electronics and IT proficiency.

Responsibilities

• Install and maintain high-tech manufacturing equipment.
• Provide preventive and corrective maintenance.
• Troubleshoot technical issues on mechanical and electronic systems.

Skills

Mechanical engineering

Electrical engineering

Electronic knowledge

Communication skills

Customer service skills

Troubleshooting capabilities

Education

BTEC National Certificate or ONC in Mechanical Engineering

Tools

CAD/CAM equipment

Windows operating systems

Job description

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Engineering Jobs Luton, England £32500 - £37500 per annum Car Benefits Permanent Apply Now

Field Service Engineer

Field Service Engineer

Job Type: Permanent

Post Code: LU1 2NG

Location: Home Based – Luton, Northampton, Milton Keynes, Bedford, Stevenage, Bishops Stortford, Aylesbury, Banbury

Salary: £32,500 to £37,500 Car Benefits

Start Date: ASAP

Sector: PLC Controlled Manufacturing Capital Equipment. CNC Machines.

Main objectives are to install and maintain high-tech manufacturing equipment ( CAD / CAM hardware & software) at customer sites across Southern England. Occasional trips further afield across the UK and Ireland may be required from time to time. Overnight stays away from home are part of this role.

Duties and Responsibilities:

* Represent the company in a positive & professional manner at all times
* Install CAD/CAM equipment
* Upgrade CAD/CAM software
* Provide preventive & corrective maintenance
* Provide technical diagnostics & troubleshooting to electro-mechanical systems
* Provide technical diagnostics & troubleshooting capabilities on PC’s, including windows operating systems & PC hardware
* Provide basic training to customer operatives

Education and/or Experience:

Minimum BTEC National Certificate or ONC (or equivalent) in Mechanical Engineering with good electrical, electronics and IT knowledge

5 years experience as a Field Service Engineer or in Customer Service Department in a high-tech sector

Skills Required

* Good mechanical engineering, electrical engineering and electronic knowledge
* Knowledge of CAD/CAM equipment, automation and robotics systems
* CAD/CAM software knowledge
* Good IT & software knowledge on all windows platforms
* Strong communication and Customer Service skills
* Sound ability to effectively troubleshoot and diagnose mechanical, electronic and electrical systems
* Skills to install & rebuild windows software & troubleshoot software & PC faults
* Customer oriented with a willingness to maximise customer satisfaction

The role will suit individuals currently working as a Field Service Engineer – Machinery, Field Service Engineer – Manufacturing Equipment, CNC Operator, Mechanical Engineer and be living within a commutable distance of Luton, Northampton, Milton Keynes, Bedford, Stevenage, Bishops Stortford, Aylesbury, Banbury or be willing to relocate.