Field Service Engineer

TRUMPF; Luton; On-site; GBP 80,000 - 100,000; Full time

Job summary

An innovative high-tech company is seeking brave individuals to join their team. This role involves performing field missions, including repairs and installations, while using your technical skills to tackle challenges head-on. You will have the opportunity to lead complex installations and contribute to the digital networking of the manufacturing industry. If you are passionate about technology and ready to make a difference, this is your chance to be part of a forward-thinking organization that values creativity and initiative.

Qualifications

• Technical degree or equivalent experience required for field missions.
• Strong problem-solving and technical skills essential.

Responsibilities

• Perform field missions including repair, installation, and maintenance.
• Lead engineer for complex installations and report to project manager.

Skills

Problem-solving

Technical proficiency

Communication

Education

Technical degree or equivalent experience

Tools

Service tools

Documentation tools

Job description

How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force – across the globe at over 80 TRUMPF locations.

Responsibilities:

1. Performing field missions at customers (repair, installation, maintenance) with the required tools, technologies, and documentation.
2. Informing dispatcher/planner in case of deviation from target time and notifying when mission is finished.
3. Spare part identification during missions.
4. Providing information for mission classification changes: billable, warranty, goodwill. Inform supervisors in case of damages to machine based on customers' fault.
5. In-house service.
6. Perform briefing after an installation and complex repairs.
7. Send back spare parts and tools after mission.
8. Lead engineer for complex installations.
9. Reporting tasks to project manager during complex installations.