Field Service Engineer

Candy Hoover Group S.r.l.; London; On-site; GBP 32,000 - 38,000; Full time

Job summary

Join a leading company as a Field Service Engineer, where you'll enjoy a competitive salary and benefits package. You'll repair home appliances, manage time efficiently, and help customers in need. Candidates should possess strong communication skills and ideally have previous experience as a White Goods Engineer.

Benefits

London allowance up to £6,500

Bonus potential of up to £2,500

Enhanced rates over time

Up to 6% pension contribution

Staff discounts on products and retailers

Qualifications

• Full, valid driving licence required.
• Experience as a White Goods Engineer valued.
• Ability to lift heavy objects and work in restricted spaces.

Responsibilities

• Visit customers in their homes across North West London for appliance repairs.
• Manage time efficiently and keep customers updated on progress.
• Monitor stock levels in your van daily.

Skills

Communication

Organisational Skills

Customer Service

Technical Skills

Job description

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Field Service Engineer

£32,916-£37,304 depending on experience

London allowance of up to £6,500 per annum

Join us as a Field Service Engineer and enjoy the most competitive benefits package in the industry, autonomy over your work, and the satisfaction of helping customers in need.

As a Field Service Engineer, you’ll visit customers in their homes across North West London and surrounding areas, fixing appliance issues to get them operational again. You’ll manage your time efficiently, keep customers and colleagues updated on your progress, and monitor stock levels in your van daily.

A full, valid driving licence is required. You’ll be rewarded with bonus incentives for upselling our products. We seek candidates who are organised, have strong communication skills, and are dedicated to achieving the best outcomes for customers.

Ideally, candidates will have experience as a White Goods Engineer. However, we value self-motivation, strong technical skills, and excellent customer service skills. Our City and Guilds-assured in-house training and support are designed to prepare you to deliver exceptional service.

• £32,916 per annum starting salary for candidates without White Goods/ Domestic Appliance experience, with the opportunity to earn £37,304 once fully trained and meeting minimum requirements
• £37,304 per annum starting salary with a minimum of 6 months recent White Goods Engineering experience
• London allowance of up to £6,500 per annum
• Bonus potential of up to £2,500 per annum
• Enhanced rates over time
• Up to 6% pension contribution
• Staff discounts on products, retailers, entertainment, and days out

Applicants must be able to lift and manoeuvre heavy objects, work in restricted spaces, and have good hand dexterity and color vision. Employment offers are subject to testing to ensure compliance with health and safety requirements, including the ability to distinguish between live, neutral, and earth wires.

With the strength of our brands, a culture of high performance, and the freedom to shape your career, our shared ambition will inspire you and delight every customer. Our future is in your hands. Apply now.