Field Service Engineer

Hiremech Ltd; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a leading forklift supplier based in North London as a Field Service Engineer, providing essential material handling solutions. You will play a key role in assessing customer needs and ensuring all work is completed to the highest standards. Bring your technical expertise and customer-focused mindset to a thriving team with over 25 years of experience in the industry.

Qualifications

• Relevant technical qualification is essential.
• Previous experience in a similar role preferred.
• Good understanding of hydraulic, mechanical, and electrical principles required.

Responsibilities

• Attend customer locations to assess work scope and priorities.
• Identify and ensure timely resolution of equipment breakdowns.
• Complete job documentation accurately with necessary signatures.

Skills

Hydraulic principles

Mechanical principles

Electrical principles

Customer service

Work under pressure

Work independently

Manage workload

Education

Relevant technical qualification

Job description

2 months ago Be among the first 25 applicants

The Opportunity: Field Service Engineer

Contract: Permanent

Location: Tottenham, London

We are based in North London and have been providing material handling solutions ever since we established ourselves in 1994. Now with more than 25 years' experience, we are the leading forklift supplier for London and the South East. Hiremech is part of The Briggs Equipment Group who are a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.

The Impact You Will Have

• Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
• Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
• Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team
• Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
• Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
• Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise and potential revenue for equipment that has been damaged.
• Completing all related job and service documentation is correctly, with necessary signatures/documents obtained from the customer
  
  

What Will Help You To Excel In This Role

• Relevant technical qualification
• Previous experience within a similar role
• Good understanding of hydraulic, mechanical and electrical principals
• The ability to work independently and under pressure
• The ability to manage and prioritise workload
• Understanding customer needs
  
  

What's Next

If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch

Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review

If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Repair and Maintenance

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