Field Service Engineer

Eversys SA; London; On-site; GBP 38,000 - 46,000; Full time

Job summary

Eversys SA is seeking a Field Service Technician to join their team in London, addressing customer needs for maintenance and repair of commercial espresso machines. The role requires technical skills, a valid driving license, and the ability to work independently. Full training will be provided, and benefits include a company vehicle and employee discounts.

Benefits

Company Van Provided - including Fuel/Company Card

Employee Assistance Programme (EAP)

Employee Discount

Company Events

Access to Bright Exchange

Qualifications

• Previous experience in commercial espresso equipment maintenance preferred.
• Must have a valid driving license; clean record preferred.
• Some IT knowledge beneficial as equipment includes advanced software.

Responsibilities

• Traveling to customer sites to diagnose faults with coffee machine components.
• Performing quality checks and adjustments to ensure manufacturer standards.
• Carrying out preventative maintenance tasks like water filter changes.

Skills

Dexterity

Technical Background

IT Knowledge

Job description

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We have become a global leader in the world of professional automatic coffee machines, by developing innovative solutions in extraction methods and quality control of coffee products. At Eversys, our vision is to bridge the gap between the traditional Italian coffee machine with the speed and electronic intelligence of the super-automatic machine.

We provide products and services that bring real added value to our customers ensuring a unique sensory cup experience through consistency, real-time connectivity, high productivity, and ease of maintenance through our industry-leading after-sales service. Eversys UK Limited and Eversys Ireland Limited, a wholly owned subsidiary of Eversys Switzerland, is becoming the leading commercial espresso machine supplier in both markets.

From our Operations Centre in Crawley, West Sussex, Eversys UK Ltd (a subsidiary of Eversys Switzerland), we directly employ a highly skilled team of Field Service Engineers who travel throughout the country to provide maintenance services to our Coffee Machine Customers. We also operate a Customer Service Centre covering both the UK and Ireland, Service Module Remanufacturing Facility with Logistics Support and Warehousing using our team of skilled Operatives based out of our Crawley Site.

Please visit www.eversys.com for more information on the products we work with.

We are currently advertising for 1 x field service technician position to meet continued growing demand for an Engineer based within London.

To apply, please use one of the following links based on your location:

NORTH LONDON - Apply Here!

WEST LONDON - Apply Here!

EAST LONDON - Apply Here!

Some previous experience in the field of commercial espresso equipment maintenance is preferred, but a general “can-do” attitude is required for the position. Candidates will need to be dexterous, with a technical background, and able to confidently work alone at customer sites. Some IT knowledge would be helpful as our equipment includes advanced communications and programming software. Full training will be provided.

A valid driving license is also required for this role. Preferably clean, but up to 6 points considered. Must have a clean criminal record due to enhanced security requirements at certain sites.

Responsibilities

• Travelling to customer sites and diagnosing faults with hydraulic pipework, wiring looms, interfacing parts, motors, cables etc., and ensuring our manufacturer’s standard level of repair.
• Quality checking and adjusting components or assemblies against required specification; for example; calibrating coffee grinders, brewing and hydraulic modules.
• Carrying out prescribed preventative maintenance including water filter changes and PSSR tests.
• As a customer facing position, good manners and a friendly outlook is required.
• Ability to follow defined procedures and processes specified during training.

Days and Hours: 08:30 - 17:30, Monday to Friday. Weekend Cover/Support to be provided 1 in every 4 weekends.

Salary: From £38,400 per annum (including Regular Attendance Bonus), depending on experience - additional pay for weekend work.

Overtime and Subsistence Payments Provided.

Annual Leave: 20 days per annum, excluding public/national holidays for the first complete holiday year, 22 days plus bank holidays per annum for the second holiday year, rising by a further 1 day per year up to a maximum of 25 days per annum excluding public/national holidays.

Employee Benefits:

• Company Van Provided - including Fuel/Company Card
• Employee Assistance Programme (EAP)
• Employee Discount
• Company Events
• Access to Bright Exchange

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Manufacturing

• Industries

  Industrial Machinery Manufacturing

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