After-Sales Service Technician

Centre People Appointments; London; On-site; GBP 40,500 - 49,500; Full time

Job summary

A leading sanitary product manufacturer in London is seeking an After-Sales Service Technician to manage repairs, installations, and customer service. The ideal candidate has 3+ years of plumbing training and a solid understanding of the plumbing industry. Applicants must be proficient in English and have a Class B driving license. This full-time role offers a competitive salary of up to £45k.

Qualifications

• 3+ years of completed training as a plumber or professional experience.
• Strong knowledge of the plumbing industry.
• Business level of English required.

Responsibilities

• Carry out repairs and maintenance on products.
• Installation of products at in-house exhibitions.
• Provide professional customer service.
• Cooperate with sales on technical offers.
• Manage work orders and report internally.

Skills

Customer service orientation

Communication skills

Flexibility

MS Office knowledge

Education

3+ years training as a plumber

Tools

Driving license Class B

Job description

13 hours ago Be among the first 25 applicants

A fast-growing sanitary product manufacturer in London, is currently recruiting an After-Sales Service Technician.

The ideal candidate should have 3+ years of completed training as a plumber or professional experience and sound knowledge of the plumbing industry.

Business level of English and driving is required for this role.

TYPE : Permanent, full-time

HOURS : 9:00-17:00, Mon to Fri (office-based)

SALARY : up to £45k, (base salary, depending on experience)

START : ASAP

LOCATION :London

• Carrying out repairs and maintenance on products
• Installation of products, e.g. at in-house exhibitions
• Professional and competent customer service
• Co-operation with the internal sales department on customer offers (technical aspect)
• Documentation of work orders and timely internal reporting
• Independent management of external warehouses
• Assessment and qualification of warranty claims
• Coordination of orders and own service personnel (in terms of efficiency, time, costs)
• The company reserves the right to assign the employee according to the abilities any other reasonable tasks, if necessary only on a deputy basis and/or also at a different location, with the same remuneration
• 3+ years of completed training as a plumber or professional experience and sound knowledge of the plumbing industry
• Strong customer and service orientation (with consideration of economic efficiency)
• Business level of English
• Flexibility
• Willingness to travel
• Intercultural competence and strong communication skills
• Sense of responsibility, independent and team-orientated work
• Good knowledge of MS Office applications
• Class B driving license

** All applicants must have the unlimited right to work in the UK without future visa sponsorship.

If your application is successful, you will be contacted within two business days.

We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  Staffing and Recruiting and Manufacturing

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