Field Service Engineer

JR United Kingdom; Leicester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A major dealership specializing in Heavy Plant is seeking a Field Service Engineer to maintain equipment in Coventry and surrounding areas. The role requires diagnosing mechanical faults, ensuring safety compliance, and providing excellent customer service. Ideal candidates will have an NVQ Level 3 in Engineering and experience in heavy plant maintenance. Attractive benefits include competitive salary, annual leave, and training opportunities.

Benefits

Overtime paid at time and a half or double time

25 days annual leave + 8 days bank holiday

High rate pension contributions

Medical and dental family health plan

Wellbeing App offering discounts and vouchers

Company bonuses

Laptop and phone

Life Assurance: 4x annual salary

Uniform and full PPE

Annual OEM training

Qualifications

• Qualified in Engineering NVQ Level 3 or equivalent.
• Experienced in repair and maintenance of Heavy Plant.
• Proven hydraulic and electrical competency.

Responsibilities

• Manage the service and repair of construction equipment.
• Diagnose mechanical faults using knowledge and diagnostic equipment.
• Act as the main point of contact for customers.

Skills

Mechanical fault diagnosis

Customer service

Health and safety standards

Education

Engineering NVQ Level 3 or equivalent

Job description

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A major dealership specialising in Heavy Plant are looking for a Field Service Engineer to maintain their state of the art Heavy Plant & Equipment throughout the region.

Area: Coventry & surrounding areas

What’s on Offer:

• Overtime paid at time and a half or double time after 12pm Saturdays
• 25 days annual leave + 8 days bank holiday
• High rate pension contributions
• Medical and dental family health plan
• Wellbeing App offering discounts and vouchers
• Company bonuses
• Laptop and phone
• Life Assurance: 4x annual salary
• Uniform, full PPE
• Annual OEM training

The requirements of the Field Service Engineer will be:

• As Field Service Engineer, you will be required to manage the service and repair of construction equipment within your region
• Diagnose mechanical faults of machinery through use of your knowledge and diagnostic equipment provided
• Accurate completion of paperwork and system entries based on work carried out
• Act as the main point of contact for the customer, providing the best and most professional service possible
• Work in accordance with company health and safety standards

The ideal candidate for Field Service Engineer will be:

• Qualified in an Engineering NVQ Level 3 or equivalent within Plant, Agricultural, HGV or related
• Experienced in the repair and maintenance of Heavy Plant
• Proven hydraulic and electrical competency, with technical experience in engines and transmissions
• Welding and fabrication experience is desired

Elite Consultancy Network is a brand within the Executive Network Group. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations.